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Reviews of Motel 6 Groves, TX

2 out of 5
Motel 6 Groves, TX
5101 E Parkway St, Groves, TX

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 130 reviews" "
Rating 8 - Good. 30 out of 130 reviews" "
Rating 6 - Okay. 17 out of 130 reviews" "
Rating 4 - Poor. 14 out of 130 reviews" "
Rating 2 - Terrible. 18 out of 130 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Everado

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! Keep up the great work that you do!!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Everado, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Trivashea

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nancy Y. on 10 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Guiller, Bronx

Business traveller
Disliked: Amenities
Keep it.. very relax place to stay..
Stayed 5 nights in Feb 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi AaronThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Clinton, Keaau

Stayed 1 night in Feb 2024

8/10 Good

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

DEMEKA

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom needs to be renovated. Looks nasty
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Floors in the room were dirty, ceiling and walls looked like that have been wet and did a quick patch job, no complimentary soap or shampoo normally i would have my own but when you have to make a last minute stop to sleep somewhere your hoping this is there. Other than that it was a great place to stay the night for the price.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Andrea,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Cesar Del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Carlos

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kate

Stayed 1 night in Nov 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As long as we have a room away from the highway our stay is comfortable and quiet at Motel 6. Our first stay was on the highway side and we didn't get much sleep. The rooms on the highway side are a little run down. The rooms we have stayed in on the pool side are nice.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Dana

Travelled with partner
Liked: Staff & service
The room was fine. The clothes hanging rack was off the wall, refrigerator had wet towels in it, the bathroom was clean, the bed was comfy. Didn't get much sleep because of the highway noise.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Termaine

Stayed 1 night in Sep 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Its was good
Stayed 1 night in Oct 2023

6/10 Okay

Termaine

Business traveller
Liked: Cleanliness
They Shouldn't allow people hanging out in the parking alot. Never know what people intention are when its late and coming in. Patrol would help this issue easy. Maybe it was just that one week I stayed hopefully. But everything else was okay
Response from Brand Experience Team on 27 Oct 2023
Hi Termaine,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Sammie, Fort Worth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had small spiders and flying insects everywhere. I took pictures of them.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Becky

Stayed 4 nights in Oct 2023

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Chantel was a great Host. Housekeeping was great as well. I would recommend this hotel.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 11 Oct 2023
Hi Patrick,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Candice

Stayed 1 night in Sep 2023

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Jared

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My usual hotel in the area was full, so I thought i’d save a few bucks and stay here for the week: I left after 2 days and documented my issues for Expedia to review in relation to a refund… Expedia must’ve agreed because that was the quickest and easiest refund I’ve ever gotten. For starters, the whole property smells like a swamp and cigarettes, and it doesn’t exactly exude “safety”. My first room, the door didn’t latch. Moved to another, the a/c was nonfunctional. Third room, dead bolt wasn’t even close to usable. I work nights, and communicated this to the staff but that didn’t stop them from waking me up in the middle of sleep both days for the dumbest questions ever. They couldn’t put it together that it was my name on the Expedia booking or something, I can’t remember it was so senseless. Then the internet didn’t work at all. And THEN when the TV just went to static and said “no signal”, I got lucky and a room at my favorite spot opened up and I was out of there. Then after Expedia confirmed with a representative that I needed a refund, the same guy that doesn’t believe in sleep left me a voicemail the next day saying he’s not refunding anything because I stayed for 2 whole days it’s my fault I left early blah blah blah… My refund was already in my account. Avoid this hole.
Stayed 5 nights in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Jared,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Justo

Business traveller
Liked: Cleanliness, property conditions & facilities
Esta cómodo y agradable, solo falta mas lugares para estacionar frente al motel.
Stayed 6 nights in Sep 2023
Response from Brand Experience Team on 27 Sep 2023
Hola Justo,¡Gracias, realmente nos encanta recibir comentarios tan positivos! Nos alegra que su experiencia haya sido buena y esperamos volver a verlo pronto.Lilith#Equipo6

10/10 Excellent

patrick

Stayed 2 nights in Sep 2023

4/10 Poor

Loris

Business traveller
Disliked: Staff & service
Stayed 7 nights in Sep 2023

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 27 Sep 2023
Hi Cesar,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Kadyn

Stayed 1 night in Sep 2023

10/10 Excellent

Jaqueline

Stayed 7 nights in Sep 2023

6/10 Okay

Dario

Business traveller
They clean every day but the parking is congested
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 19 Sep 2023
Hi Dario,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

8/10 Good

Abdul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Loris

Stayed 7 nights in Sep 2023

2/10 Terrible

Blanca

Stayed 1 night in Sep 2023

10/10 Excellent

Amr, Missouri City

Stayed 4 nights in Aug 2023

4/10 Poor

alexus

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
up to date but ac and tvs & tv channels could’ve been a lot better !
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 14 Sep 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, cozy room
Stayed 4 nights in Aug 2023

6/10 Okay

Joe

I like the convenience but the A.C wasn't working.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 14 Sep 2023
Hi Joe,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Lupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 5 nights in Aug 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Jesus

Stayed 5 nights in Aug 2023

8/10 Good

Romeo

Liked: Staff & service, property conditions & facilities
The night time staff lady was very nice
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sep 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

Candace

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

omar

Disliked: Cleanliness, property conditions & facilities
no hot water ac dont work
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Julian

Stayed 2 nights in Jul 2023

10/10 Excellent

Tonya

Stayed 1 night in Jul 2023

2/10 Terrible

Cara

Stayed 1 night in Jul 2023

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
there was bedbugs and Roches in room had to cut my stay short
Stayed 4 nights in Jun 2023
Response from Brand Experience Team on 28 Jun 2023
Hi Juan,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Very clean and staff was outstanding! We were suppose to be arriving around 5 am but got held up along the way. The staff was very nice and let us change our itenerary to keep us from having to pay for another night. The place was very clean. I was impressed. Much better than i expected considering the very low price rate. So this was an all around great experience aside the fact our trip wasnt going quite so well.
Stayed 1 night in May 2023

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023