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InterContinental Real Guatemala by IHG

5.0 star property
Peaceful retreat at Real InterContinental Guatemala: expert massages, diverse dining, and refreshing pools for a complete experience.

Choose dates to view prices

Just steps from Plaza Fontabella, Real InterContinental Guatemala offers true relaxation. The spa specializes in reflexology and hot stone treatments. Four restaurants serve international cuisine, and a café provides coffee options. Guests enjoy two outdoor pools and free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is Rp2.383.290
Rp3.122.993 total
includes taxes & fees
20 Jun - 21 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between midnight and 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 14 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GTQ 160.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

  • Fee for buffet breakfast: from approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Real Guatemala by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on 20 Jun 2026 start from Rp2.383.290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Real Guatemala by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of GTQ 1200 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Real Guatemala by IHG?

This property doesn't offer parking.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 3:00 PM for a fee.

What time is check-out at InterContinental Real Guatemala by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Real Guatemala by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM-11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is InterContinental Real Guatemala by IHG located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1004 reviews
Rating 8 - Good. 171 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the different restaurants onsite
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and service was great!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff were fantastic and helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, lot of places to go inside the hotel, dinner, bar, etc. Staff willing to help.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marisol

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the amenities, the cleanliness. Everything was beautiful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Imani

Liked: Cleanliness, property conditions & facilities
My stay was great, spent my birthday & New Years at the property and i have no complaints. The staff were great , food was great , location was great . i definitely will be returning .
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Nice room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, the staff is very helpful and close to the airport
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a good family oriented hotel. Close to different restaurants and different restaurants inside the hotel.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, the lobby is just spectacular! Loved the rooms, the service the food, and perhaps the best gym I have seen in a hotel. There are a lot of restaurants around.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the restaurant was very good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is always the best choice, close to the airport, neat environment, Restaurants offer great food choices.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire experience from check-in to check out what’s phenomenal. Lezlie, member of management was extremely helpful. Guido, from the club lounge was magnificent. The pool area was very enjoyable and the jacuzzi, perfectly comfortable. We will definitely stay here again!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & service was excellent!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was incredibly comfortable. I really did have a slight sewage smell when i first opened the door, but it went away. Staff were great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice hotel to stay in while visiting family! Walking distance to everything, easy uber rides to Cayala, great food/drinks on the 5th floor! Pool and jacuzzi were amazing with heated pool and large 8 person jacuzzi. Would definitely recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night before flying back home the next day and it was just what we needed. We had a great dinner at The Market, the staff were friendly & accommodating and the beds were like sleeping on clouds. Sad we weren’t able to make use of the beautiful pool as unbeknownst to us, there was filming happening for the Miss Universe pageant on the evening we arrived. Despite this, we had an amazing stay and would most definitely stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MARIO HUMBERTO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very comfortable, with excellent restaurant, room service, and laundry service. The staff is extremely friendly and makes you feel at home. This is one of the best hotels I've ever stayed in. I highly recommend it.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Alcides

Liked: Cleanliness, staff & service
Our stay was good , Friendly and help full staff. Nice Breakfast.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Denali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, safe location, super convenient to the airport, the room was spacious with very comfortable beds. The weekend brunch was amazing and definitely worth the price. I will definitely return to this hotel the next time we’re in Guatemala!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

maria

Very nice property, staff super professional, excellent location, excellent breakfast. Thank you so much everybody, thank you so much the lady Azul who works in the ice cream shop, very nice professional
Stayed 3 nights in May 2025