2/10
I requested early check in thru Expedia because I had a migraine after a procedure at the nearby hospital. Upon arrival I was told there were no rooms available (despite the empty parking lot). Then “Joe” said I could check in early for an extra $50 cash. Then he added that there was an additional $100 cash security deposit. He was extremely rude during the whole conversation. And the two requests for cash made me very uncomfortable. I never received room keys and immediately left because frankly I felt kind of threatened. He refused to refund my credit card despite never allowing me into a room when I didn’t feel comfortable giving him extra cash I have since been told that the Hagerstown “dual highway “ location is notorious for drugs, prostitution and cars being broken into. I’m simply asking to be refunded for a stay that I couldn’t check in for thru no fault of my own.
Stefanie
Menginap 1 malam pada bulan Juni 2025