Hotel Keluarga di Hagerstown

"Clean room, staff friendly "

"although the girl and guy were very friendly at the front desk. felt the guy could look a little more presentable in the hospitality business for a Holiday Inn. Hair was all shaggy and did not look very clean for someone at the front desk. he looked more like a janitor "

"Great "

"Staff was friendly upon check-in. Hallway and room had a musty smell. Room needs some TLC- stains on chair, hole in ceiling in the bathroom, and shower head dripped ALL night. "

"It's a nice inn, people are rather friendly, and the breakfast items are pretty much what you expect at a Quality Inn. The biggest issue was that the entire property is infested with ants - they are everywhere - in the room, bathroom, and dining area. The management needs to address it asap. As of now, I would avoid it."

"Check in was a disaster. The desk clerk could not find my prepaid reservation in his systen and called Expedia help desk who couldn't see the itinerary number on my email i showed him"