"Beautiful rooms and outstanding views.
Lack of onsite staff hampers the stay however. Virtual checkin and concierge, results in no flexibility for luggage forwarding services or other services. Meal box options could not be modified or added to, which is needed given restaurants close very early. Although rooms come with complimentary juices, snacks etc, coffee pods are limited and not replenished four stays shorter than 4 nights. Same for room refresh and towels, which is a shame if your in a 2 bedroom suite with a family or adults couples.
Would absolutely give them 5 stars across the board given the room and views, but lack of onsite staff and booking flexibility results in 4 stars, particularly for the price."
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