Okura Act City Hotel Hamamatsu

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel located in Naka Ward

Take advantage of a corner/local shop, a coffee shop/cafe and a hair salon at Okura Act City Hotel Hamamatsu. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Free in-room WiFi and dry cleaning/laundry services are available to all guests.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is Rp1.926.881
Rp2.408.608 total
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Twin Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Deluxe Twin Room, Non Smoking

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a bench.

Corner Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Comfort Floor Corner Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room for single use, Non Smoking

A nighttime aerial view of a densely populated city with illuminated buildings and busy streets.

Standard Twin Room for single use, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

View all photos for Corner Twin Room, Non-Smoking

A modern bathroom with a marble sink, a large mirror, and a toilet.

Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Suite Room

A hotel room with a sofa, armchairs, a glass coffee table, a lamp, and a bed.

Suite Room

  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a desk with a TV, a small table, and a view of the city.

Premier Comfort Floor Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

A hotel room with two beds, a chair, a desk, and a view of the city.

Premier Comfort Floor Casual Twin Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

A hotel room with a large window, a sofa, a bed, and a small table.

Premier Comfort Floor Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a nightstand, and a lamp.

Premier Comfort Floor Triple Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a couch.

Premier Comfort Floor Deluxe Triple Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a view of the city.

Premier Comfort Floor Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a chair, a small table, and a view of the city.

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Upper Premier Comfort Floor Triple Room, Non Smoking

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

A hotel room with a large bed, two bedside lamps, a chair, a small table, a TV, and a window with curtains.

Upper Premier Comfort Floor Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

A hotel room with a large bed, two armchairs, a small table, and a view of a cityscape through a large window.

Premium Comfort Floor Standard Double Room, Non Smoking (35th-36th Floors)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free wired internet
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About the area

Located near a boardwalk, Okura Act City Hotel Hamamatsu is in Naka Ward neighbourhood and is connected to a shopping centre. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are cultural highlights, and some of the area's attractions include Yamaha Innovation Road Museum and Suzuki Plaza. Yuto Culture Center and Nukumori-no-Mori Village are also worth visiting. Visit our Hamamatsu travel guide
Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • A tall building with a curved facade and a smaller adjacent building with a blue and white striped exterior.
    Act Tower
    1 min walk - 0.0 km
  • A modern building with a glass facade, surrounded by a landscaped area with pathways and benches.
    Hamamatsu Museum of Musical Instruments
    2 min walk - 0.2 km
  • A traditional Japanese castle with a prominent stone wall and a multi-tiered pagoda.
    Hamamatsu Castle
    19 min walk - 1.6 km
  • Act City Hamamatsu
    1 min walk - 0.2 km
  • Hamamatsu Observation Deck
    3 min walk - 0.3 km

Getting around

  • Hamamatsu Station
    9 min walk
  • Nagoya (NGO-Chubu Centrair Intl.)
    121 min drive

Restaurants

  • マクドナルド
    6 min walk
  • 五味八珍 浜松駅ビルメイワン店
    7 min walk
  • Starbucks
    7 min walk
  • ドトールコーヒーショップ 浜松メイ・ワン店
    7 min walk
  • ひまわり食堂
    5 min walk

About this property

Okura Act City Hotel Hamamatsu

  • Luxury hotel located in Naka Ward
  • Take advantage of a corner/local shop, a coffee shop/cafe and a hair salon at Okura Act City Hotel Hamamatsu. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A porter/bellboy, a banquet hall and a reception hall
    • A front desk safe, concierge services and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 32-inch LCD TVs with digital channels
    • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Sakura Quality. For more information on what this certification requires and verifies, please visit their website.

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The price is Rp849.351
Rp1.062.260 total
11 Nov - 12 Nov
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Frequently asked questions

Is Okura Act City Hotel Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Okura Act City Hotel Hamamatsu?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on 10 Nov 2026 start from Rp1.926.881, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Okura Act City Hotel Hamamatsu?

Self-parking is available for JPY 1000 per night.

What time is check-in at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Okura Act City Hotel Hamamatsu?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Okura Act City Hotel Hamamatsu located?

Located in Naka Ward, this luxury hotel is steps away from Act Tower, Act City Hamamatsu and Hamamatsu Observation Deck. Hamamatsu Museum of Musical Instruments and Hamamatsu Science Museum are also within 10 minutes. Hamamatsu Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Okura Act City Hotel Hamamatsu Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very good staff and good location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my room. It was spacious and clean. The staff were very helpful. The only negative is that I think the property could be updated a little bit. My stay was great. I'll definitely stay again when in the Hamamatsu area.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
fantastic hospitality and superb location for both business and vacations.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing View!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable Hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Comfortable clean and spacious!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. It is close to Hamamatsu Station. There are lots of restaurants and shops close by.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness
The room was spacious and clean. Furnishings are dated. There is no elevator security, so anyone can travel the elevators. Breakfast buffet was decent. We stayed 3 nights. We came for the musical instrument museum .
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a little scarce, but served its purpose. Clearly designed much more for the Japanese than for an international traveller, which is also understandable. The gym is not really worth it, but very few hotel gyms are.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service
Stayed 12 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite a hotel. 😱 Rooms are very spacious and the staff are excellent.👏 👌 Can't wait to stay here again the next time I'm in the area. 👍👍
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here multiple times and it’s a Very good location and big rooms in premium categories. Good choices for breakfast also. Only complaint is the lack of a gym and health club facility. In today’s day and age this is a must. There is enough space and it will elevate the guest experience. May be on chargeable basis but option is must.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super convenient for rail travellers.

I really like Okura Hotel. It’s super convenient to get to from the station. Has a small mall attached to it and selection of restaurants in close proximity. No real need to go into the centre, unless you want a change of scenery. Frankly speak the hotel is starting to age a little, but it’s still quite grand and the views are exceptional given its size.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest elevator I've come across! My room was on the 39th floor..but it felt like i was on the 5th. Great view! The beds are firm. Just nice. I'll return.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a great price

We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
Stayed 2 nights in Feb 2025