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Reviews of Glowworm Motel

2.5 out of 5
Glowworm Motel
1 Waitomo Caves Road, Hangatiki

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 122 reviews" "
Rating 8 - Good. 46 out of 122 reviews" "
Rating 6 - Okay. 20 out of 122 reviews" "
Rating 4 - Poor. 7 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were so hospitable and helpful. Provided lots of helpful advice about local must-go destinations and eats. Very clean rooms with nice kitchenette and cooking supplies.
Stayed 2 nights in Feb 2024

6/10 Okay

Erwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Delwynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pool, which in the 30deg heat was awesome. Chris was great too. Very personable. Cheers
Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great service!
We checked if we could check in early and they allowed us to! It was very helpful for our schedule. They helped us get everything we needed during our stay and were very helpful in telling us about the area. Room was spotless and beds were comfortable and not broken down. Thanks for the great stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Hartmut, Wiesbaden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice shower, all clean and well maintained. Exceptionally friendly reception with valuable hints on glow worm experience just on a nearby bush walk and on coastal route south. So helpful and welcoming!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect accommodation to see glow worms (and hedgehogs).
Stayed 1 night in Dec 2023

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place, hosts were amazing, great location, great customer service, super helpful with information, and keen to make sure we had the best time at the place and in town. THANK YOU!!
Stayed 1 night in Dec 2023

10/10 Excellent

Plancee

Stayed 1 night in Sep 2023

10/10 Excellent

Whitney

Stayed 2 nights in Jul 2023

10/10 Excellent

Tonneal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of three enjoyed over 1 night stay, we were greeted by the friendly owner who kindly gave us some advise about the local area.
Stayed 1 night in May 2023

8/10 Good

Kathleen

Liked: Staff & service, amenities, property conditions & facilities
The man who checked us in was very nice. Took the time to tell us where the glow worm cabes were and gave a map how to get there. Brought us milk for coffee and helped with the washing facilities. Would reccomend :)
Stayed 1 night in Mar 2023

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size room with mini kitchenette. Owner was super helpful and friendly. Quiet and green space, just off Hwy 3 heading toward the caves. So a great spot for a night if you're exploring the caves. I knocked a point off for the terrible shower (very weak pressure at a comfortable temperature, an old version of the model where the on and hot/cold are built into the shower head, awful design)

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner met us at check in and spent time answering all our queries about road conditions, places to eat and laundry facilities. He was so friendly & helpful. Our son had a great swim in the pool & loved it! The summer weather has been terrible in this area so the garden looks a bit wild, however the room was clean & comfortable & met the requirements of our stay. The motel is very convenient to the main highway, Waitomo, Te Kuiti & Otorohonga.
Stayed 1 night in Jan 2023

10/10 Excellent

Cherith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant helpful management. Extremely clean and spacious room. Great bedding and comfy beds. Great location.
Stayed 1 night in Jan 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Our twin room was spacious and bed comfy. Chris was very helpful in advising us of things to do around the area. Short drive to cafes and Waitomo Homestead.
Room 6
Stayed 1 night in Jan 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Perfect location for glowworm caves. Flexibility given for late check in, easy to contact.

8/10 Good

PASCAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very friendly .. Merci
Stayed 2 nights in Oct 2022

10/10 Excellent

Sara

Stayed 1 night in Oct 2022

10/10 Excellent

Martin A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , ease of getting to Caves and main highway
Stayed 1 night in Sep 2022

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities
The lady who checked me in was very nice, room was comfortable but there was a bit of road noise during the night.
Stayed 1 night in Aug 2022

10/10 Excellent

Marie

Stayed 1 night in Jul 2022

8/10 Good

Clive

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like the wad of hair in the bathroom sink plug, the mosquitoes or the lack of outside space. The offer of milk and the toaster provided. In need of update.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Very disappointed with misleading information
Hotel was advertised on hotels.com as having a opererational pool which was the main reason we booked there.the pool had been out of order for a long time now and this hotel had carried on misleading people on hotels.com with there main pictures of a pool with people swimming in it and also advertising it on there write up on hotels.com when clearly on there own websiite it says pool not available 2021/2022 ask for a refund and they refused and said no refunds which it states clearly on hotells.com u can get a 50% refund so again very misleading. They could have done so much beter but failed on all accounts here and did not care one bit about any customer concerns just wanted there money above any concerns we had.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big unit, spotlessly clean. Some might say dated, but I loved it.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old and dated it was clean and the manager was helpful but the bed was old the shower was cracked and facilities poor the outside entrance was over grown and unwelcoming
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
no
Stayed 6 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was the closest accommodation to where we were going to.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice layout. Great heater. Room warm and cozy. Has an actual sink and jobs. Laundry easy to use. Great host.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everything was ok
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great place to stay, good location, rooms were comfortable & clean... only disappointment was that the pool wasn’t filled, in the middle of summer & it was the reason we chose this place over another
Stayed 3 nights in Dec 2020

10/10 Excellent

Aurelio, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near to Waitomo caves. Friendly staff.
Stayed 1 night in Dec 2020

8/10 Good

Karen, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious for our family of 4. Had everything one needed for a short stay.
Stayed 1 night in Dec 2020

10/10 Excellent

Ging, Waitomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great night at motel with two cousins from Hawkes Bay clean cosy room
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Maree, Whangarei

Liked: Cleanliness, staff & service, amenities
Clean and tidy. All you need. Lovely host and advice to see glow worms nearby and provided with torches. Wifi not great and limited mobile signal.
Stayed 1 night in Jul 2020

8/10 Good

Morresey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy with friendly staff
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looked basic when we arrived but we were pleasantly surprised. Good facilities in the rooms, comfy beds, plenty of space, good shower. Everything you need from a motel .
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room with kitchen, great price
Stayed 1 night in Dec 2019

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable night, very clean, lovely host and very convenient for the caves.
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent service with local tips as to where to go to see night glow worms and even a torch provided for our use. We visited the restaurant recommend by the manager and made use of the clothes washing facilities.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pity the swimming pool was closed, but understandable.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean. Bed comfortable. Reception very helpful.
Stayed 1 night in Mar 2019