At Mercure Hangzhou West Lake Yuquan, you can look forward to a terrace, a coffee shop/cafe and a bar. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Xihu, a neighbourhood in Hangzhou, is home to Mercure Hangzhou West Lake Yuquan. Su Di Causeway and Xiling Seal Engraves Society are local landmarks, and some of the area's attractions include Hangzhou Botanical Garden and Zhejiang Science and Technology Museum. Looking to enjoy an event or a game while in town? See what's happening at Yellow Dragon Sports Center or Huanglong Stadium. Visit our Hangzhou travel guide
At Mercure Hangzhou West Lake Yuquan, you can look forward to a terrace, a coffee shop/cafe and a bar. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy perks such as:
Buffet breakfast (surcharge), express check-in and a lift
Luggage storage, a nature reserve and smoke-free property
A 24-hour front desk
Room features
All 132 rooms have comforts such as air conditioning and free stocked minibars, in addition to perks such as free WiFi and bathrobes.
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 39 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Turndown service
Outdoors
In a nature reserve
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Free stocked minibar
Tea bags/instant coffee
More
Air conditioning
Heating
Phone
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 39 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Mercure Hangzhou West Lake Yuquan pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Hangzhou West Lake Yuquan?
As of 19 Sep 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Yuquan on 23 Sep 2026 start from Rp1.355.218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Mercure Hangzhou West Lake Yuquan?
Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.
What time is check-out at Mercure Hangzhou West Lake Yuquan?
Checkout is at noon.
Where is Mercure Hangzhou West Lake Yuquan located?
Located in Xihu, this hotel is within 1 mi (2 km) of Zhejiang University Yuquan Campus and West Lake. Hangzhou Botanical Garden and Yui Fei Temple are also within 15 minutes. Huanglong Sports Center Station is 28 minutes by foot.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mercure Hangzhou West Lake Yuquan Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was amazing, decor is beautiful and the food was good! It’s walking distance to the beach and a short drive to the mall. A nice side gym with good equipment too!
Ich möchte mich ganz herzlich für den wunderschönen Aufenthalt bedanken. Es war wirklich alles zu meiner vollsten Zufriedenheit, und ich habe mich von Anfang an sehr wohl und bestens aufgehoben gefühlt.
Besonders hervorheben möchte ich das gesamte Rezeptionsteam. Bei meinen zahlreichen Ausflügen wurde ich immer freundlich, kompetent und mit viel Geduld beraten. Das Team hat mich bei meinen Planungen unglaublich gut unterstützt und mir dadurch vieles erleichtert. Auch als ich einige Tage nicht im Hotel war, wurde selbstverständlich auf mein Gepäck aufgepasst – ein Service, den ich wirklich sehr zu schätzen weiß.
Das Frühstück ist einfach sensationell! Eine tolle Auswahl, hervorragende Qualität und alles mit viel Liebe zum Detail. Auch die Sauberkeit im gesamten Hotel ist wirklich top. Das Haus ist sehr gepflegt, stilvoll und vermittelt eine angenehme, hochwertige Atmosphäre, in der einfach alles passt.
Aber was einen Aufenthalt besonders schön macht, sind die Menschen – und hier ist das Personal wirklich großartig. Alle sind freundlich, aufmerksam, hilfsbereit und stets bemüht, den Gästen den Aufenthalt so angenehm wie möglich zu gestalten.
Vielen Dank an das gesamte Team für diesen tollen Service. Ich komme sehr gerne wieder und kann dieses Hotel mit bestem Gewissen weiterempfehlen