Search Hotels Near Hans Herr House Museum, Willow Street

"Our room was filthy - dirty roiled, stained chairs, layers of dirt visible all around perimeter of room. I was so upset I took my kids and left."

"Loved the hottub!"

"Simple place to stay with plenty of places close by. "

"While hotel may look and seem beautiful at first, we had many issues in the 3 nights that we were staying there. Immediately upon entering the room our TV was not functioning, and none of the channels were able to be viewed. We called the front desk and they said that they were going to reboot the system. We were never able to have television service where we can consistently see non-pixelated images throughout all three nights. On the 2nd night that we were in the hotel, our Wi-Fi stopped working. my partner went to the front desk to talk to the front desk attendant about this, and she looked into it for us. About 15 minutes later I got a call from a man, who asked me what devices were connected to the Wi-Fi and what the IP addresses of those devices were. I told him that I would not give him that information, and we went back down to the front desk to talk to the attendant again. She spoke to the company who works with a Wi-Fi and was very stern telling them that they could not ask us for IP addresses of their devices. She offered us a 3 PM check out the next day which we were pleased with. By morning, the Wi-Fi situation has still not been fixed and both me and my partner needed to do work through systems that are highly confidential, we were told to use the business center. Additionally, I was then called by the manager to ask if we could move our late checkout to 1 PM, after being told a 3PM checkout was going to be possible. My advice would be to stay away!"

"Suite was spacious. Breakfast was good had gluten free options i only reccomended having some bananas. Our fridge didnt keep items cold we told them at checkout. Pool and hot tub were great."

"It’s was good the rooms was clean the staff where amazing nice location close to everything the only thing is that the breakfast is not what u expected it and no pool but other than that it’s was great"

"Breakfast had many options. Very clean room. I had a very good stay with my family "

"My room was clean and comfortable except for some piled up dust bunnies. I was there 6 days 5 nights and no one ever came in to sweep or add clean towels. No toiletries, iron or blow drier. Noise tolerance was very good which that means a lot to me. You can hear the express way throughout the night but I didn’t mind it. As for parking and ac/heat it worked well. The really need to replace the rugs out of the rooms, they have seen their last days. The smell is uninviting."

"Accessible room size was good. It would have been better if the shower had a better draining system and if the sink had some storage for toiletries."