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"I booked this hotel after a failed attempt at one in Provo. We arrived after 11:30 and the front office was completely dark. There was a phone on the door with a number to call. The extension didn’t work and it just kept ringing and ringing. Luckily there was another phone number there for a gentleman. I called that And a gentleman answered that was in the house on the property. We replaced in the standalone two room cottage. I moved my car there and when I got out along with my small child, we went to the door. The door was open about 2 inches. The TV was blaring and the lights were on to our room. I was not about to walk in on somebody. I called the gentleman again and he came to help find another room. I don’t know if it was squatters in the room or what but he said that nobody was supposed to be there for another couple days checking into that room. Super scary at that time of night! He rebooked us to another room and walked us to our room, which was super nice. We stayed a total of six hours just to sleep and leave again. The whole situation was very awkward and I would not stay in this location again."