Search Cheap Hotels in Helmsley

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"Starting look a bit tired but good for the area, went to iron a shirt for work & board was well in need of a new cover, it’s the small touches that make the difference, single glazed windows do road noise was apartment "

"Great hotel, staff chatty and helpful. Free breakfast was great especially as they had gluten free cereals, sausages and bread."

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"The Dean Court can boast about location, ( only a few blocks from the train station and across the street from Abbey Minster), but also exceptionally helpful, courteous staff, delicious meal options, and overall comfort."

"Great staff and great location. Food was also excellent"

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Positives - Good location for York; great showers and comfortable bed. Negatives - only breakfast option is continental breakfast served in room, though room facilities to do this minimal. No communal space for a drink etc other than a small unwelcoming area between the front door and the reception hatch, which offered a very small range of self serve drinks. More a place to sleep than a place to stay."