Hotel dekat Heston Farm Winery

"The hotel cancelled my reservation and did not notify me until I was there to check in. Even worse, they said they had refunded my money when in fact they had not. Be warned that reservations mean nothing and whatever you do, don't prepay for your stay."

"Rooms was clean and the location was this perfect for our needs."

"Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned."

"let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

"The staff were very helpful. Gave us some cookies and water upon arrival. No rooms are clean and neat. The bathroom is too small and has no handles to get in and out of the bathtub. The fan did not work so we needed to pop up in the door just to keep all the moisture out of the room. The bathroom is so cramped that the kleenex is behind the toilet back. The soap dish came off the wall in the shower as I was holding it to steady myself. It was made of concrete and held on with silicone and it hit...

"Main areas of hotel were dated but clean. Rooms were clean and in good shape,"

"This was great well run hotel. The front staff Sam was excellent inland very helpful"

"Avoid at all cost this place is NASTY! The photos listed here would seem like its a completely different place. The outside is rundown and not clean trash all over. I walked in and then thought ok may be this will be fine. But, as soon as you leave the main common area it either smells like cigarette smoke, weed smoke or dirty gross people. I arrived late but it took 4 room until they got me in one that wasnt completely nasty. I slept in my clothes on top of the sheets and got out of there first...

"Doors never open with the key"