Hotel Keluarga di Hickory

"Staff told me I had to vacate the area because my son was too loud and the room was a mess. I was told it was extensive cleaning needed, however wet toilet paper can be swept up. I don’t mind paying the incidental fee, that was actually $250, but staff said it was $200. What I mind was being told this at 8pm. Could have called or contacted me prior to the evening. When asked if I was going to get reimbursed for the remaining night, I was told since I booked through Expedia, I would have to...

"A short stay here while purchasing a vehicle. It is a very clean and renovated hotel. There was a lot of thought that went into the little touches this hotel offers. The bathroom mirror had a fog free section. Soaps, shampoos and lotion are lavender scented to help aid in sleep. Bottles of water and a few snacks were a plus. The A/C has constant fan. The front desk staff was friendly, polite and professional. Highly recommend this hotel."

"We have stayed in this location several times and have always had a great experience. Will definitely stay here again when we need to travel to Hickory."

"Clean. Efficient. I am thankful."

"The hotel staff was incredibly kind and responsive. The property was pretty beat up including guest rooms and especially hallway and lobby furnishings. There were layers of stains on the chairs in the breakfast area. Again, the staff was great and worked hard to make our experience pleasant, including bringing us extra blankets in the evening and keeping the breakfast buffet stocked. The hotel ownership needs to invest in the property to go with the amazing people who work there."

"it wasn’t super clean like the pictures"

"We were only there for a night. It was perfect for what we needed. However, double beds are just too small for couples. But everything else was great"

"First time saying at this hotel. Rooms were dirty, floors in bathroom dirty, felt like they only make the bed and wipe nothing down. Toilet was clogged when we checked in. Staff gave us a clearly dirty plunger in a bag to unclog our self. sections of the wall paper cut out in squares on the wall in the bathroom with looks to be mold or stains. Shower had good pressure and clean but water leaked out of the door because the door seal damaged. We sat outside by the "firepit" all the chars around...