Search Hotels Near Highland Hills Park, Dallas

"The room had roaches in at the tub has mowed around it I did not pay $140 to get a health hazar problem I am interested when I pick a hotel with hotel.com it is to the utmost standards I did request another room they didn't have one she told me that she would contact me when she had one available when I got home yesterday from where there were no tiles on my bed when I contacted the front office they said that they apologize with the maid left for the day and that they don't have none which is very impressional because I paid my money and I should get what I deserve fair and square the trash can in the highway reeks of a smell that I cannot even explain the cockroaches in the room furthermore I was not happy with the noise there was above my head all night I did try to contact the front of this he said he was sent security but nothing was done about it it steady for this phone I told him that I will not be getting another room here I am not happy as a loyal member and I would love some USD credit at least one day worth of you is the credit back at least one day worth of my money back in USD credit so that I can give you another room and replace for the treatment that I got here it's very unprofessional but I do trust that hotel mom will fix it "

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"Worker never greeted us or even spoke to us. Our A/C didn't work and we had to move rooms. Another party came to our room saying they were just assigned to our room. One morning at 6:45am someone was trying to get into our room. The front staff gave room cards out to people who left their card in the room or were tired of waiting for the other person to arrive with the key. This happened on the first night we were there and the second night we were there. The front staff never asked for ID or even a name but just asked for the room number and gave the person the card. Very unsafe. I would never recommend this hotel to anyone."

"Friendly staff; good breakfast!"

"Yes the air was perfect and only issue is the water in the shower dint get hot enough for me and need to be fix. I love when my shower is hot"

"Clean and smelled good"

"Clean "

"Do not recommend this location. Not at all the standards to that of a Holiday Inn Express I am used too"

"I've stayed here before and loved it. Came back and loved it even more. Nice, clean, safe, friendly staff, comfortable beds, hot showers, etc. Nice place to stay. "