Hotel dekat Pasar Hongqiao

"Clean and modern rooms"

"The room is very clean. Facilities are new. Staffs are very friendly. Only problem is it located in the middle of a long "

"Our family of 4 stayed here for 5 nights. We were very happy about this place and the services they provided. The staff went above and beyond, day and night. Anything we needed they provided with a smile. Alina made an effort to speak English with us every time, which was very appreciated. It was a pleasure to return to the hotel each night and be greeted in such a professional and personable manner. Breakfast had a great variety of western and eastern options. The terrace was very relaxing and...

"Great location and staff very friendly "

"The Grand Hyatt is perfectly located near the Forbidden City and the Wangfujing Street. The hotel is beautiful and the staff extremely friendly and helpful."

"The only negative i can think of is the air conditioning was jot turned on and the room was a little bit hot."

"My husband and I very much enjoyed our stay here. Despite the staff not speaking fluent English (and our complete lack of ability to speak Chinese), everyone was incredibly accommodating to ensure all of our requests were met. One challenge is the location of the hotel which, if you're coming by DiDi, is somewhat of a mystery because the hotel is not right on a main street. We were fortunate to get some very good help from folks in a nearby shop, but it was mildly confusing for us coming from...

"good and convenient location"

"Very nice"

"Advertised as a private room but was actually a dorm (same story reported by other travelers). Sheets instead of curtains. Told off for talking at 11pm. Noisy repairs underway from 7am. Floors never swept, tables sticky. Gave the property 3 days notice I would be leaving early but they still refused even a partial refund for the remaining nights, leaving me hundreds of dollars out of pocket. Absolute money grubbing. Stay away."

"Good location"

"房間乾淨，位置便利"

"It has been good experience."

"Arrived, having booked a triple room. The room however only had one double bed. We explained that there should be an extra bed in the room to reception, but one was refused until we agreed to pay extra for it. All this was difficult as the receptionists could not speak any English. When the bed was delivered to the room there was no mattress just a base with duvet on top. Very disappointed."

"Excelente"

"Room was small, but cozi. Had all the amenities. The stuff was very good, polite and helpful. Room was clean, fresh clean towel. Very quiet at night, couldnt hear any ouside noise. Just one small thing. For some reason the GPS map was having a hard time locating it. But after I checked in I kind of found a way to get around. Also, thank you very much to the staff, they let me check in and go to my room as early as 9:30-10am. Really appreciated that. But after i checked in"