"The property was beautiful as were the common areas , rooftop bar, dining area and the individual rooms. Downside the balconies were not real balconies, which was a bummer because that was unexpected. The only other negative is that we did not have hot water for the first three showers that we took despite making multiple complaints. We were told that it was a common problem. It did eventually get fixed. As a very nice gesture, we were gifted with a bottle of cava and a charcuterie tray, however, it was left in our room on our last night when we were out to dinner and we had a cab, which was arranged by the hotel, picking us up at 5:30 AM. I’m not quite sure why they waited to the end of our stay while we’re at dinner to leave it. Also, we were told they were not able to go into our room legally to check the water, however they were able to go into our room to leave the generous gift which we thought was odd."