Search Hotels Near Ice House Gallery, Mayfield

"Property under Renovation. No first floor rooms. Lobby without carpet or furnishings. Pool closed front entrance was plywood. Signage changed to Spark from Auburn Place which caused confusion."

"We didn't even check-in! The place should be torn down and rebuilt. We were skeptical when we rode up and got a look at the place, really run down, poor condition only a couple cars in the parking lot. We got out to walk to the lobby and was stopped by a lady who told us not to check in, "a bug problem", and there was another elderly couple who appeared to be having issues as well. It looks like a pay by the hour type place. Would not recommend."

"The room was excellent and plenty of room ! Very clean and the bed was very comfortable."

"We were only staying one night. We were switched from a King to 2 Queens. Then something on the motor of the heater/AC wasn't right and the fan ran extremely loudly whenever running. We had to turn off the unit,because it was so loud. We did report it and they fix it for the next person. Also, we stayed there because usually things are great, but we were there a few weeks ago and the price with taxes/fees was $153. This time it was $294. I know prices go up during graduation, but we weren't even there for graduation. That type of increase is ridiculous!!!!!"

"Kind of dingy. Bathroom was nice."

"When we arrived, I told the gentleman at the desk that we needed to shorten our stay by one night. He said that he could not nor would not do anything. The next morning I told a young lady the same thing and she said she would talk to the manager. I explained that Hotels.com would not change the reservation, but told me to ask the hotel to shorten it, and if the hotel approved, we would be reimbursed by Hotels.com. The second morning of my stay, I went to the front desk, and there was a different young lady. I asked her if I had received a reply from the manager, and the young lady had left me a note saying the manager would not approve. I asked the young woman to please talk to the manager again, and my husband and I left for another hotel booked through Hotels.com. At the next hotel, the manager told us that as long as we stayed one night, they would approve a refund for any time our stay was shortened. I am not a person who likes to bash establishments, and I am quick to forgive. This should have been a busy time with the quilt show, but they kept our money and probably rented out our room and got paid twice. That is just part of the stay. Our toilet backed up on the second day. My husband told the front desk, and there was nothing done when we were getting ready to leave I told the cleaning supervisor about it, and that nothing had been done, and she said she would talk to the night staff. We "

"From beginning to end our stay was absolutely amazing. Rooms were clean and comfortable. Staff were always professional and kind. The free complimentary Morning and evening meals were delicious…"

"Breakfast was good as well."

"My go too, just quiet and easy and clean"