"It was just one problem after another. Fan wouldnt work, phone wouldnt work, heater wouldnt shut off and was cooking us out, the duvet cover zipper was broken and flapping out. The staff was really great and were trying. We had an issue they attempted to solve it. Even offering to move rooms on last night, which was more trouble than it was worth as we were leaving very early in the morning. We had 2 days there and both days gave issues. Made only more frustrating by the cost of the accommodations. I paid more for 2 nights there than 3 nights in london. Was in scotland for almost a week and out of 4 hotels this was the most expensive and the most issues."