"This was one of the best hotels we stayed at during our trip. Our room was spotless, comfortable, and beautifully maintained. As an added bonus, we had a wonderful view of the Sapporo TV Tower, which was such a pleasant surprise.
What truly made our stay exceptional was the staff. Everyone was incredibly friendly, kind, and genuinely welcoming. They went above and beyond to make sure we had a great experience.
When we arrived, the hotel's parking lot was full, and we weren't sure where to park. Shota (I hope I'm remembering his name correctly) took the time to help us, brought us a map, and patiently explained the nearby parking options. His kindness and willingness to assist made a stressful situation much easier.
We also had the pleasure of meeting Minori, who was incredibly warm and sweet. We really enjoyed chatting with them and the rest of the staff. They asked about our travels, where we were visiting from, and even shared wonderful recommendations for places to explore in Hokkaido. Those personal conversations made us feel truly welcome. The free beverage was also a nice touch!
We only stayed one night, but we wish we had stayed longer. We would absolutely stay here again and highly recommend this hotel to anyone visiting Sapporo. The outstanding hospitality alone makes it a place worth returning to."
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