Ito hotel guide. Hilton Hotels hotel in Ito, Shizuoka Prefecture

"We loved the onsen experience. We had never done it before and they had a “lesson” for onsen etiquette which was helpful. It was very clean and relaxing. It was nice to have a free ice cream every day after bathing at the onsen, and fun to walk around the property in our hotel robes. The only issue we had was 2 little kids running around and talking loudly in the onsen bath area which was disruptive, but not the hotel’s fault. "

"The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway."

"I loved this hotel, wish I could stay longer. Lovely common areas to relax both indoors and outdoors, free drinks and snacks, alcoholic at night, as well as a lovely array of desserts in the evening. Everyone walking around in their yukatas provided by the hotel gives a very relaxing vibe. I enjoyed both the communal (had it to myself) and private onsens. It was nice that the private pnsen had a window to see nature outside. The outdoor terrace with footbath was also lovely, with comfortable seating. My room was simple, quiet, and clean (futons) in West building. Great location 5 minutes walk from Gora station. "

"The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks. "

"I would recommend this property. "

"Wonderful stay. Fine dining on the property was superb. Staff was friendly and property beautiful location. Onsen has a lot of traditional rules and restrictions, but we were able to enjoy a few times. "

"So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature "

"Very kind staff and clean rooms. I had booked a private bath as my father had a prominent tattoo but the reception was able to provide tattoo covers, which was very kind of them. The surrounding town tends to have quite a bit of cars, and there isn't always a clear sidewalk so potential visitors please keep that in mind. It is about a 10minute walk from Ito Station. Lovely overall, would love to return."

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "