Hotel dekat Ixelles Ponds

"The hotel is in a good location; however, the room condition and bathroom were only average and did not meet expectations. During my stay, the TV stand fell and injured my leg. Although I reported the incident, it was not replaced, and no compensation or apology was offered. Additionally, there was no digital entertainment available in the room during our stay, which was disappointing, especially for the children. The room was advertised as family-friendly, but in reality, it lacked the...

"The location was very convenient to restaurants and the royal palace and the palace of justice and the grand place, all walkable."

"The hotel was nice and had a great atmosphere. I found the staff were really helpful, friendly, and attentive. The room was spacious, clean and the bed was comfortable. Breakfast was decent and had all the essentials that you would expect. The location is good and it is only a 20 minute walk to the centre with plenty of places to eat very close to the hotel. There's also a bus stop right outside the hotel and a metro station close by. The only slight downside is the surrounding area can feel a...

"Unfortunately the wine dispenser in the bar didn’t work."

"Location of property was excellent - it was near the train station and near to center of town. The room was nicely appointed and the bed was very comfortable"

"Very clean. Great location."

"The staff was so friendly and kind! We had a beautiful room with an amazing view. The room was very comfortable and clean."

"This is a beautiful and unique property, with wonderful suites near many tourist attractions in the old town of Brussels as well as access to the train station. The staff if quite welcoming, and it is appearance that they convey an abundance of hospitality and expertise in their work. Would highly recommend staying here!"

"A lovely budget option just outside of the main tourist area in Brussels. The staff were very kind and helpful, and guided us when we wanted to use some amenities before check in. The luggage room was a god send! The room was perfect for what we needed for a single night’s stay in the city. I would highly recommend!"

"Upon inspecting my room on arrival, the towels in my bathroom were dirty, wet with one towel having someone's bodily fluid on it. Upon calling the reception to complain, I did not receive an apology and instead the lady said they would send someone up to check whether it was their mistake! In addition to these towels being filthy, the towels were not even placed on a proper shelf, they were folded and left on top of an area above the toilet."

"This hotel is located slightly off the beaten path for the Brussels tourist circle, but it was a good location for us (near a daily vintage market and lots of vintage clothing stores). For my usual rating points: staff: friendly and accommodating, beds: comfortable, water pressure: nonexistent :( but two out of three isn’t bad. Breakfast buffet was comprehensive if not a little oversubscribed at peak times. "

"Très bonne expérience !"

"Great location, very clean and a nice place to stay but no fridge or coffee/tea facilities in the room (which we’d have liked). The lifts could be a bit annoying, but fine if you’re patient. We’d stay again now we know what to expect."

"Very kind staff, excellent location, clean spacious room and wonderful breakfast. Definitely a good choice to stay in Brussels"

"Lovely hotel. It was worth getting a panoramic room with access to a top floor lounge. Amazing choice for breakfast. Comfortable beds. Only criticism was the bathroom in the room provided no privacy."

"My stay was great but couldn’t give 5 stars for 2 reasons. First, the temp throughout the hotel was really warm. I generally prefer warmer temps but this was too warm, especially for June. Second I was charged a lot for my room and I learned from non-US colleagues they had rooms for far less. I’m not sure if they change the price if you book from a US VPN?"

"The room has no Air conditioning! The windows were open prior to our arrival the week where the temperatures were in the high 90 degrees F / 32 +C. The hotel had renovations going on. The restroom in the lobby was were workers were going in and out. It did not feel safe to use the restroom with all that activity. The bedroom was huge and bright but no ceiling fans. We were given small desktop fans with no place to keep it. We had to keep it on our suitcase and a chair. The floor was full of...