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Hotel Santika Premiere ICE - BSD City

3.5 star property
Indulge your senses with world-class cuisine at our restaurant or treat yourself to a rejuvenating massage by day. By nightfall enjoy refreshing cocktails at one of our 2 stylish bars.

Choose dates to view prices

Experience the vibrant atmosphere of Hotel Santika Premiere ICE - BSD City, where you can unwind on the scenic terrace or indulge in rejuvenating spa services. With two bars, Mandalika Cafe serving international cuisine, and free in-room WiFi, this hotel offers a perfect blend of relaxation and convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Executive Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Electric kettle
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Electric kettle
  • City view
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Lobby

Deluxe King Room

  • Sleeps 2

View all photos for Executive King Suite

In-room safe, desk, laptop workspace, rollaway beds

Executive King Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2

View all photos for Premiere Suite

In-room safe, desk, laptop workspace, rollaway beds

Premiere Suite

  • Sleeps 2

View all photos for Premiere Twin Room

Lobby

Premiere Twin Room

  • Sleeps 2

View all photos for Premiere King Room

Lobby

Premiere King Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, rollaway beds

Deluxe King Room

  • Sleeps 2

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About the area

Bumi Serpong Damai, a neighbourhood in Pagedangan, is home to Hotel Santika Premiere ICE - BSD City. Benteng Heritage Museum and Kite Museum of Indonesia are cultural highlights, and some of the area's attractions include Ocean Park and Scientia Square Park. Pondok Indah Water Park and MNC Studios are also worth visiting. Visit our Pagedangan travel guide
Map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339

What's nearby

  • Aeon Mall BSD City
    13 min walk - 1.1 km
  • Quantis Club
    19 min walk - 1.6 km
  • QBig BSD City
    3 min drive - 2.2 km
  • BSD Xtreme Park
    4 min drive - 2.5 km
  • The Breeze Shopping Center
    4 min drive - 2.2 km

Getting around

  • Legok Cisauk Station
    6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    40 min drive

Restaurants

  • Kantin Myra
    4 min walk
  • Hygge
    13 min walk
  • Tumbler Artisan Roastery
    6 min walk
  • Bakmi GM
    18 min walk
  • Kopi Nako
    11 min walk

About this property

Hotel Santika Premiere ICE - BSD City

Hotel located in Bumi Serpong Damai
A terrace, dry cleaning/laundry services and 2 bars are just a few of the amenities provided at Hotel Santika Premiere ICE - BSD City. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mandalika Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • A free local area shuttle, a lift and a 24-hour front desk
  • A porter/bellboy, a front desk safe and luggage storage
Room features
All 285 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 40-inch LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mandalika Cafe

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

Is Hotel Santika Premiere ICE - BSD City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Premiere ICE - BSD City?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Santika Premiere ICE - BSD City?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santika Premiere ICE - BSD City?

Checkout is at noon.

Does Hotel Santika Premiere ICE - BSD City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Hotel Santika Premiere ICE - BSD City located?

Located in Bumi Serpong Damai, this hotel is within a 15-minute walk of Indonesia Convention Exhibition (ICE) - BSD City and Quantis Club. Aeon Mall BSD City and QBig BSD City are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santika Premiere ICE - BSD City Reviews

8.0

Very good

8.2

Cleanliness

7.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 39 out of 127 reviews
Rating 8 - Good. 56 out of 127 reviews
Rating 6 - Okay. 20 out of 127 reviews
Rating 4 - Poor. 8 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

Reviews

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023

6/10 Okay

Philip

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023

10/10 Excellent

Desy

Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great great breakfast!

Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023

6/10 Okay

Ajeng

Liked: Property conditions & facilities

Pillow problem

Overall it was okay. But when i stayed there I was 8 months pregnant so sleeping time would be "hard time". The pillows at my room were so hard and not comfortable for me. Maybe you could give special pillow option like some other hotel tp provide comfortness for every guest.

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうまた来ます！
Stayed 4 nights in Nov 2025

4/10 Poor

Shohei

ホテルの客が、コンサートの関連の宿泊で、ホテル廊下及びエレベーターの待合所での騒ぎが、うるさいです。あと、外からの騒音がガンガン入って来ます。あと、シャワーのみでバスタブありません。300mlビール高いです。1本1,100円。うーん、緊急以外は、避けるべきホテルです
Stayed 2 nights in Nov 2025

8/10 Good

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが親切でした。 ただし、コンビニが歩いていける距離にないのが不便でした。
Stayed 3 nights in Jul 2024

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルだった。
Stayed 3 nights in May 2024

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルまた行きたい
Stayed 3 nights in Dec 2023

10/10 Excellent

hyoungsoo

Liked: Staff & service, property conditions & facilities

친절 사원

먼저 처음 묵는 호텔로 체크인 하고..첫날 방을 두번이나 바꿀 정도로 외부와 방음, 차음이 심각했는데.. 하루 하루 지나면서 직원들이 많이 친절 해서...여러불편함 점이 있었지만 잘 지내고 왔다. 많은 직원들이 친절 했지만 그중 돋보이는 직원들을 적고 싶다. 매니저 Hedi 와 식당 직원 Airin , Fifi , Zahra 이상 적고 싶다. 다음에 와도 여기를 묵고 싶다. 제안하고 싶은게 있는데..내가 묵고 있었던 룸에 바퀴벌레가 제법 눈에 띄었고..호텔은 전반적으로 외부 소음에 취약했다. 특히 전시장 쪽은 외부 에어컨 기계소음 이 많이 느꼈고 호텔 외벽이 전부 철제로 둘러쌓여서 시야가 가린건 설계상 많이 아쉬웠다. 무슨 감옥에 갇혀 있는 느낌 ? 옥상도 마찬가지로 리노베이션이 필요 할것 같다. 그중에서도 가장 중요한것은 역시 사람.. 직원들이 정말 친절 했다. 기억에 많이 남을 것 같다
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for staycation

overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021

4/10 Poor

richard

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Need do some works

The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait haut de gamme

Au top
Stayed 4 nights in Mar 2020

8/10 Good

Yunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019

4/10 Poor

Deric

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
行は空港からブルバードで300000IDR、帰りはホテルのチャーターで350000IDRで往復できました。
Stayed 3 nights in Nov 2019

6/10 Okay

Amir

Liked: Cleanliness, room comfort

Nice hotel but terrible service

The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019

2/10 Terrible

Thanks, Canada

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & super convenient!

Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort

A pretty decent hotel

There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with best food

there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019