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Reviews of Topaz Residence

3.5 out of 5
Topaz Residence
Jalan Anggrek 3 No. 2A, Karet-Kuningan, Setiabudi, Jakarta, DKI Jakarta

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 21 reviews" "
Rating 8 - Good. 14 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hekmat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Clean place, helpful staff, nice rooftop, great price!
Stayed 2 nights in Feb 2019

6/10 Okay

Isabel

Location is near business district but getting to hotel is a bit of a hassle with narrow roads. No electricity upon our arrival though power back on after 15 mins or so. room comfortable but cobwebs in the bathroom. Limited dining in-house.
Stayed 1 night in Dec 2018

8/10 Good

A, NYC

Liked: Staff & service
Disliked: Room comfort
Good budget room for short stay
The rooms are small (they remind me of Japanese business hotel rooms). My bed was somewhat a disappointment- it was a bit wobbley. The room appeared clean in general it was a bit stuffy and humid so you need to keep the ac (which was a bit run down and noisy) on for any level of comfort. The shower had a hose but the hook to hold it on the wall was non-existent, so showering was a bit awkward, but there was plenty of hot water. Breakfast was Southeast Asian style, rice (fried and white), noodles, stir fry, fried chicken, fried eggs and toast were also available. The review remarking about the location were correct-it is somewhat intertwined in what appeared to be a web of alleyways but was easy enough to get around with google map and I felt safe. Overall it's a good budget hotel for a short stay and I would stay again.
Stayed 2 nights in Apr 2018

4/10 Poor

MAP, UK

Lousy Location
Good basic hotel but built in the wrong location as it is off the main streets and in a narrow laned older area. That said, it is close to a good shopping mall with quick access out and into the main roads. Hotel facilities need to improve and provide for better breakfast and in room facilities.
Stayed 8 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here unless there's no other choices
The journey to get there consists of narrow roads and alleys. The room condition was poor.
Stayed 1 night in Nov 2017
Dear Our Valuable Guest, On behalf of Topaz Residence, kindly accept our sincere apologies for not being bale to provide you the high standard of hospitality wich is the general norm of out hotel. We genuinely regret the inconvinience caused to you. We sure you would pardon all of the inconvinience caused this time and would continue your assostion business with us. We hope you will see the improvement and enjoy your time with us in the next visit. Thank you Sincerely Yours Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Big Disappointment
The check in service was friendly. The location was seemingly unsafe. The hotel was dirty. The room was in poor condition and filthy, including sheers, bed spread, towels, walls. Photos taken, unable to download.
Stayed 6 nights in Nov 2017
Dear Our Valuable Guest, On behalf of Topaz Residence, kindly accept our sincere apologies for not being bale to provide you the high standard of hospitality wich is the general norm of out hotel. We genuinely regret the inconvinience caused to you. We sure you would pardon all of the inconvinience caused this time and would continue your assostion business with us. We hope you will see the improvement and enjoy your time with us in the next visit. Thank you Sincerely Yours Hotel Manager

8/10 Good

David, Seoul, South Korea.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low prices, good condition, great staff.
This is an older building but well maintained. The price was low. The room was clean. There were hot water showers and bottled water furnished. The AC worked fine. The area was quiet. The staff gets 5 out of 5. The only down side was the location. A bit off the beaten path in a residential area. A short delay for getting a taxi. If you're adventurous, the bus stop is 500 meters away.

8/10 Good

El-rocko, Phnom Penh

Liked: Cleanliness, staff & service
Great location, away from the busy street
Hotel is fantastically located within like a village within Jakarta city. Can walk easily to Setiabudi 1 where there are great coffee cafes and food places to eat or you can eat local around the hotel for a fraction of the cost (and if you have some bahasa). Staff at the hotel are great, especially the security guys. Hotel rooms are small and don't have black out curtains so if you're sensitive to light, it's not ideal. Rooms dont have a kettle which would of been nice. The restaurant in the hotel is ok, nice meals that are big portions to match the price. Room pillows are oldish and flat, need replacing. Also, house keeping didn't change my bedding for the whole time I was there (5 nights) even though I visibly spilt coffee on it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
A very reasonable stay
Room somewhat small but with great large windows that opened. Pillows thin and needed refreshing. No kettle in the room. A/C died during my stay but staff member serviced it and then it was working great. Has a nice little dining area and the hotel is all smoke free so no stinky stale smoke smell anywhere. Nice area in the kampung of Jakarta, close enough via gojek to all the big plazas. In the banking/embassy area if you are in town for work.

8/10 Good

NM, india

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good for one night stay
Stayed in single room. Room is very small and congested. Property is new but house keeping requires attention. Everything is fine but being the room small felt very congested and sick. It is fine to stay maximum 2 days but not long stay. No refrigerator in room and have to buy regular basic needs if stayed long. Maybe good for the money paid but house keeping can be better with extra linen. Front office staff and security very helpful. Supervision required for rooms cleaning on time. Refrigerator in room will be of great help being very far away from supermarkets.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value
Very comfortable Jakarta accommodation at an excellent price. I stayed in a single room and the bed was of a very good size. The only drawback was some damp on the walls and a slightly musty smell as a result. Great location too, with lots of cheap warung nearby and easy access to Rasuna Said for taxis.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, nice cozy room, I had the single room, good location in a residential cluster with lots of restaurants and not on a busy main street. Water dispenser, whixh saves plastic waste

8/10 Good

Matthew, US

Liked: Staff & service
1. Difficult access, need to turn around to reach hotel 2. Concrete wall view from room window
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ローカル感満載のサービスアパートメント
よく利用される赤路線バス停Karetから徒歩２０分、緑路線Karet Kuninganからは徒歩１０分で、かなり路地裏にあり最初は迷いましたが、安いバイクタクシーをフル利用で、個人的にはさほど不便に感じませんでした。 何よりここは下町の学生街で昭和の雰囲気、本当にリアルなジャカルタ生活を経験出来ました。 近所にコンビニやスーパー、食堂、ATM、Karet Kuningan方面へ８分程歩くと大きなショッピングセンターに綺麗なレストラン、Barもあり、どちらのバス停からも観光地には直結でしたので、ゆっくり安く旅したい派にはもってこいの感じでした。 玄関開けると小さなフロントで、横にはすぐに客室があり、１Fの部屋でしたが 住宅街と言うこともあり非常に静か、むしろ自宅のように玄関からすぐ入れ快適でした。 シングル客室は15㎡程度セミダブルベッドで殆どですが、天井が高く大きなすりガラスの窓があるので息苦しくは感じませんでした。お湯の出もしっかりしていて、ボディソープ、シャンプー、歯ブラシなど最低限のアメニティと、ちょっと古いバスタオルが一枚。 Wifiは部屋では少し弱めでしたがなんとか繋がるレベルでした。 毎日キチンと清掃もしてくれ臭いなど無し、但しシャワー排水はイマイチ。 滞在中、エアコン室外機も掃除してメンテはきっちりされている様子でした。 スタッフは皆さん若くレベルに差があるとは言え、皆さん親切で気持ちの良い対応をしてくれました。 フロントスタッフも英語が堪能、５階屋上がレストランと洗濯干し場なっており、朝食はセットメニューだけですが現地払いで50Kと格安。 付近に高い建物が無いので、遠くに高層ビル群を眺めながら飲むコーヒーは最高でした。 ７泊の予定が、２泊追加してジャカルタ下町体験が出来、良い思い出になりました。 多少歩くのや、タクシーなどが平気な方なら、値段の割に快適だと思います。
Stayed 1 night in Sep 2018

8/10 Good

suyeon

Liked: Staff & service, property conditions & facilities
혼자서 조용하게 하룻밤 잠만 자고 가기에 딱 좋았어요.
Stayed 1 night in Aug 2018

6/10 Okay

Muhamad

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Pilihan tempat penginapan yang baik untuk sekedar transit, business trip di sekitar daeran kuningan
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
first time staying here. the hotel is located in the middle of super crowded village, one way narrow street. there's no convenience store nearby so make sure you buy everything you need before going back to the hotel. there's a kitchen at the second floor so that's a good thing, you can cook or make tea there. with a low price and decent facilities, I might come back to this place again.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
가격대비 만족한 호텔
전반적으로 가격대비 만족합니다. 방에 헤어드라이기가 없습니다.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Komfortables Hotel
Kleines, angenehmes Hotel in praktischer Lage. Ein paar Dinge könnten ein wenig besser sein, aber alles in allem ein schöner Aufenthalt mit sehr nettem Personal.