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Reviews of White Tree Residence

3.5 out of 5
White Tree Residence
Jalan Asem II No. 19/18A, Cipete, Jakarta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities
Nice stay at White Tree! Would recommend, and great location for JKT.
Stayed 1 night in May 2024

10/10 Excellent

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay in Cipete, South Jakarta
If you want to experience a local neighborhood in South Jakarta this is the perfect place. Great location (near the French School & Lycee, and not far from Kemang Raya & Cipete Raya), friendly staff, a gym+pool, and nice clean rooms. Continental breakfast delivered to room a nice touch, but could be improved by including tea or coffee in the price.... I recommend White Tree Residence highly.
Stayed 1 night in Dec 2023
Response from RM on 26 Feb 2024
Hi Frederick, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Sincerely, JonnyResidence Manager.

8/10 Good

Nor

Liked: Property conditions & facilities, room comfort
The positives - Value for money and I like the location. The negatives - (1) Internet wifi consistently dropping. Not ideal if you have to work. (2) Staffs are not knowledgeable about services around. Could not arrange a booking for a Spa and Massage (something which should be very standard). (3) Electricity to the room originally was cut off when arrived, thankfully they sent me to another room. Overall - I like this boutique, its location, its value for money, but teh service can be better improve
Stayed 4 nights in Dec 2019
Response from Firza Destrian on 27 Dec 2019
Dear Mr/ Mrs. Nor, Thank you very much for your time to review your experience with us and bringing this to my attention. First we do apologize for the inconvenience pertaining technical issue that caused you difficult to work due to internet problem and electrical error. Secondly, again we do apologize for our services that have not met your expectation due to lack of knowledge of our Reception. We will put extra attention and effort to train our staff particularly surrounding places to make our guest have more experience while stay with us. Thank you once again and we are looking forward to serve you better in the future. Best Regards, Firza Destrian Residence Manager

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel at this price range. By far
Attentive staff, comfortable room, reasonable priced, clean,comparable to 5 starred hotels.
Stayed 2 nights in Aug 2018

8/10 Good

reza, Tangsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival handle with care and details information. Concept of room and the residence itself feels like home, has a small pool and rooftop the most I like. Easy to find a foods surround, because the cafe on this place still not open yet. My room at loft great concept with balcony pool view. Has a microwave in room and share a pantry outside.
Stayed 1 night in May 2018