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"Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing"

"The room was beautiful and spotless. The notes that housekeeping left for me were a surprisingdelight. All the staff were incredibly helpful, the breakfast options were varied and delicious and the gym equipment was great. I wish I'd been able to stay for longer. "

"The breakfast buffet is the best, it's worth staying here just for that. Rooms are ok, need renovating. Very noisy so bring ear plugs with you to sleep. Lovely staff and overall a great hotel will be back again."

"It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super"

"Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski. "

"Everything is excellent. We highly recommend. Return here often when traveling in Indonesia. Thank you FM7."

"By far the most beautiful hotel I've ever stayed in. Everything is thoughtfully arranged, spotlessly clean and athletically pleasing. The service is also excellent in every way. "

"Outstanding "

"The front staff Suara and Amy help us a lot. Excellent service"