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"It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super"

"Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski. "

"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"BUT the pillow is not comfortable, everything else is superb "

"Free laundry which is a plus. Room was very clean and breakfast was great. "

"By far the most beautiful hotel I've ever stayed in. Everything is thoughtfully arranged, spotlessly clean and athletically pleasing. The service is also excellent in every way. "

"Outstanding "

"The front staff Suara and Amy help us a lot. Excellent service"

"Nice property with very convenient location. Close to major mall, and very nice mosque. Good breakfast buffet and reasonable room rates. Staff is very friendly and accommodating."