"Reality did not meet my expectations. I know I should have researched before, but only the pizza restaurant at this hotel was open. Given that the location is fairly isolated, I was disappointed none of the other three or four dining facilities associated with the resort were available for dinner. While the rest of my team mentioned a nice view from their rooms, I had a concrete slab and several air units. The remote for the tv was broken. There were very unpleasant stains on the bathtub and a “substance” on the wall near the toilet. The air units on the other side of the window made the noise of an idling semi-truck all night. The bedding was clean and the mattress was nice and firm. At check out I asked the clerk if she could print or email me a copy of my bill or statement and she said she didn’t know what that was or how to do it because she was new, then looked at me as if to imply that was my fault. There were apparently no other members of the staff around to assist her, so I left without the requested hotel statement."
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