"From check in to check out, my stay at the Holiday Inn Express, twin Falls, ID, exceeded my expectations. Parking was very easily accessed and in a very secure and convenient location. I was checked in by two very helpful and professional staff members who signed me up for loyalty membership.
My room was fabulous, spacious, very clean, extremely well designed and appointed, and the bed was extremely comfortable. The hotel was very quiet, I heard none of the other guests.
The continental breakfast provided was far more generous than I could have reasonably expected. The catering staff who laid on the breakfast should be recognized for the excellent offering that they presented.
Finally, I had a few questions at checkout and Andrea was a delight, she was such a nice lady, answered my questions fully and she could not have been a better representative of the IHG brands.
I cannot speak highly enough of this hotel, it was faultless in every respect, definitely 10 out of 10 from arrival to departure."
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