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"From the moment you step onto the property the staff and ambience takes your breath away. The views are stunning. The service was 11/10. They upgraded our room without us asking as they knew we were celebrating a special occasion. The Chinese restaurant was delicious! My only regret with my booking was choosing to stay one night. If I stayed for two nights…I probably would never want to leave. The only minor inconvenience was that the room doesn’t offer many outlets for personal use. I needed to unplug the humidifier or room scent diffuser to use my Dyson or charge my devices. "

"Staff were quick to bring extra pillows when requested. Nice room facing the lake, a bit noisy though because of people walking along the lakefront. Very good location, with convenient stores and souvenir shops around. Room was clean, and a shower curtain would have been nice. The bathroom floor was so wet after a shower, and only one foot rug was available. Wet floors could be a hazard, much more for someone getting off the tub. Overall, I would recommend this hotel for its location, and clean room. Breakfast was ok, more of local dishes."

"Huge in room onsen. Massive breakfast buffet. Comfortable rooms. The walk from town is short but the street has no sidewalks. "

"Very clean and convenient. Great breakfast!"

"A great location only one stop on the metro (plus a short walk) from the high speed rail station. "

"Wonderful hotel with great amenities. Very family-friendly, staff were super helpful. It’s a little tucked away in terms of location, but they do offer free (limited) pickup and dropoff service to Taichung and pickup or dropoff service to Shuishe. Highly recommend."

"Great hotel but shows the sign of running down. Needs a renovation."

"Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!"

"didn't use their parking"