"We had a wonderful ten nights at Grand Hyatt. We were a party of six. Our rooms overlooked the gardens which are very pretty. Our rooms were comfortable and clean. There are four restaurants to eat at with a new Garden Restaurant due to be opened soon. Every morning breakfast was great with lots of choices. We had dinner a couple of times at he restaurants on site, we also had room service and ordered pizza and burgers when we were at the pool. All went well, a little slow sometimes. The hotel was built in the 1990’s and is aging but they are currently doing upgrades on some rooms. In saying that we had no complaints about our room with its Balinese inspired decoration. The grounds and buildings are looked after well. The staff are fabulous: at the reception, at the restaurants, at the pool. Always so helpful. Nusa Dua itself is not at all like Kuta or Seminyak, it is more upmarket. Less shops but Bali Collection is a few minutes away by foot or quicker by the bus provided by the hotel and you can find shops and restaurants. Bit cheaper to eat here but the taxes and service fees are always a killer! We would stay again. "