Reception hall

Reviews of The Jack Rose

3.5 out of 5
The Jack Rose
10 Tyrwhitt Ave, Johannesburg, Gauteng

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This would have been a perfect place to stay in Jo-burg, except my a/c didn't work, even just the blower. All I needed is was circulating air, so I had to leave the window open on a weekend, when every knucklehead with a low-resistance muffler on a 1.5L engine had to impress us with his mediocrity. (Noisy engines if you're not into the performance stuff.) Didn't sleep well until after 0300.
Stayed 2 nights in Feb 2024

10/10 Excellent

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Mika'il

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Staff were friendly and the price was good and appropriate for the quality of the hotel.
Stayed 11 nights in Oct 2023
Response from The JR on 26 Oct 2023
Thank you

8/10 Good

Parlen

Liked: Cleanliness, staff & service, property conditions & facilities
Great 😊
Response from The JR on 19 Jul 2023
Thank you

8/10 Good

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Response from Ian on 8 Nov 2022
Thank you

6/10 Okay

Kumaren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2022
Response from Ian on 11 Aug 2022
Thank you for the review.

10/10 Excellent

Ceraphin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Ian on 11 Aug 2022
Thank you very much

8/10 Good

SG

Stayed 1 night in Jul 2022
Response from Ian on 11 Aug 2022
Thank you

10/10 Excellent

Elma, Altamonte Springs

Stayed 1 night in Jun 2022

10/10 Excellent

simo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Ian on 7 Mar 2022
Thank you very much

8/10 Good

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
There was no soap in my room but the condition of the hotel is good.
Stayed 1 night in Jan 2022
Response from Ian on 13 Feb 2022
Morning, apologies, there should have been at least bar soap.

10/10 Excellent

Csaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It was only a one night stay, in transit to Krüger NP. Everything was alright. The wifi was much better in the public area than in the room though. Rosebank Mall is within walking distance so you can do your shopping easily if needed. They have their own parking as well.
Stayed 1 night in Nov 2021
Response from Ian on 2 Dec 2021
Thank you

10/10 Excellent

Noxolo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Weekend Stay At The Jack Rose
The staff was friendly and helpful. The establishment is clean and it is also secure. Room aircon works; which was a necessity with the freezing Johannesburg weather! Housekeeping came the following morning; that was quite nice. We ordered breakfast ; both options available on the menu at he time of stay- the food was delicious and the portion more than reasonable. The TV in my room did have a problem; it was stuck buffering when loading a show. But it streamed YouTube just fine. The issue was the TV itself; the wifi was stable and I was able to watch from my devices. Overall; a very good experience. I would go back!
Stayed 2 nights in Jul 2021
Response from Ian on 14 Jul 2021
Thank you

8/10 Good

Farai

Stayed 1 night in May 2021
Response from Ian on 31 May 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice to me it was a beautiful weekend
Stayed 3 nights in Apr 2021
Response from Ian on 29 Apr 2021
Thank you

10/10 Excellent

Mpumelelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay in Rosebank
Stayed 2 nights in Apr 2021
Response from Ian on 29 Apr 2021
Thank you

10/10 Excellent

Shahrizad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Great for the price Doesn’t have tv in bedroom
Stayed 1 night in Apr 2021
Response from Ian on 29 Apr 2021
Thank you

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Ian on 9 Apr 2021
Thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Ian on 6 Apr 2021
Thank you, hope we see you again soon.

10/10 Excellent

Zukisa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Ian on 21 Mar 2021
Thank you

10/10 Excellent

Maila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I want to move in even. That's just how much I loved staying there.
Stayed 2 nights in Feb 2021
Response from Ian on 18 Feb 2021
Thank you, it would be a pleasure having you move in.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient but sterile and WiFi a problem
Spotlessly clean with large living room, bedroom and kitchenette and a small bathroom with shelving for toiletries. Conveniently close to Rosebank Mall and the Gautrain. Huge cupboards. Good quality and very clean linen. Very friendly staff. Breakfast is included and was delivered to the room promptly at the requested time. The overall price for the facility was very low. However, there is no decoration in the rooms, no pictures, no rugs, nothing that would make the room feel comfortable. Unfortunately, that meant I felt like I was in a sterilized hospital room. The TV is linked to the internet so you can access your own DSTV account, Netflix etc. but since connectivity was not stable every few minutes my Netflix show would give me the dreaded unable to connect message and I would have to wait a few minutes to reconnect. My skype calls kept dropping. I eventually gave up watching TV and bought a portable wifi device to listen to music and do my skype calls for business. This facility would be perfect for families that need space and don't want to worry about the little ones breaking things. For a business person who only wants a room to sleep it would also be fine. For those who want to relax after a hard day or who depend on stable internet for transacting business its not ideal at least not until the internet connections is stabilized.
Stayed 3 nights in Feb 2020

6/10 Okay

ANA P C

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Falta de energia diaria
Quarto ótimo! Hotel passando por quedas de energia o q causou muita confusão! As vezes 4h/dia para poder ter luz, abastecer o celular e tomar banho. Atrasava demais a programação!
Stayed 3 nights in Jul 2022
Response from Ian on 11 Aug 2022
Thank you for your review, Unfortunately load shedding in SA.