Front of property

Reviews of The Apartments at Jolly Castle

2.5 out of 5
The Apartments at Jolly Castle
Jolly Beach, Jolly Harbour

Reviews

5.6
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Penny

Travelled with partner
Disliked: Staff & service, property conditions & facilities
very low water flow in shower Kitchen facility had few utensils (eg 1 knife. 2 spoons)
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were so friendly and organized my flight was a little late and they contacted me by WhatsApp I felt so relieved and treated so well I can't say enough good things about the people and the facility I look forward to my next visit and I know exactly where I'm going to stay
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived at the property and it didn't look like the on line photos at all. We didn't even check in. It was run down and very disappointing. We just gave up our pre-paid night and checked into another hotel instead.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disappointing.
Room was near the road, therefore had to endure hearing the music all night. Air conditioner was leaking, had water on the floor for my entire stay. Had to put up with towels being put on the floor for my entire stay. Would not recommend for anyone to stay.
Stayed 4 nights in Aug 2018

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
best option for the budget conscious traveler
Utilitarian and quirky, the hotel is fine for sleeping for the most part, attached bar was a brief disruption. Great location, good local fare in the restaurant. Close to a very well stocked grocery store and a phenomenal Italian restaurant. Probably the best option for the budget conscious traveler.
Stayed 2 nights in Jan 2018

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an inexpensive place that is very convenient if you are meeting or departing from a yacht at Jolly Harbor
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and Miracles Restaurant
Only stayed a few nights but found the room to be satisfactory. Owner and staff helpful. Convenient to beautiful beach.

4/10 Poor

Brett, Hilo

Liked: Cleanliness, staff & service, room comfort
Hotel under renovation
The hotel is under renovation and empty. It was about 5:00 pm when I arrived and went to check in but the place looked abandoned. Luckily there was wifi at an adjacent bar and was able to contact the manager. The manager was super nice and helpful through out my stay as the airlines had also lost my luggage. The room did not have wifi as advertised which is a real bummer.

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was affordable and right next to the beach. Also there's a convenience store, restaurant and bar right next door. If you want variety, no worries, there's another convenience store, more bars and more restaurants within a couple minutes walk. St. John's and the airport are approx. 20 minutes away. Overall it's a nice place.
Response from Arlene on 9 Apr 2016
Thank you very much for staying with us, Nathalie! Hope to see you next time you visit the beautiful twin isle.