Front of property
Check availability

Reviews of Smile Hotel Kakegawa

2.5 out of 5
Smile Hotel Kakegawa
1-11-13 Minami, Kakegawa, Shizuoka

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 114 reviews" "
Rating 8 - Good. 42 out of 114 reviews" "
Rating 6 - Okay. 30 out of 114 reviews" "
Rating 4 - Poor. 12 out of 114 reviews" "
Rating 2 - Terrible. 9 out of 114 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Enggie, Thailand

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel rock hard bed
Nice hotel convenient but bed is rock hard.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value business hotel near Kakegawa station
Within a 5 minute walk to Kakegawa station. Strict to check in time (3pm) but allowed me to leave my luggage. Bathroom was dark and had a cold old feel to it but it was sufficient. Heater worked great, the free breakfast included was great. Hot breakfast with 2 types of sausages and eggs, also orange juice and various packaged pastries and bread. Overall a great value hotel for the price.
Stayed 1 night in Nov 2017

10/10 Excellent

ケンジ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

kyoko

Liked: Cleanliness, staff & service, property conditions & facilities
駅まで2分ぐらいで、利便性が良かった。シャンプー、リンスが、髪がきしまなくて良かった。
Stayed 1 night in May 2024

10/10 Excellent

よしたか

Travelled with group
Liked: Cleanliness, staff & service, amenities
とても清潔感あるホテルでした。駅の北口には沢山の飲食店があり飲み歩きました。
Stayed 1 night in May 2024

6/10 Okay

hideto

Business traveller
ルームキーを無くしたが対応が良かった。
Stayed 1 night in Apr 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

ゆうすけ

Stayed 1 night in Mar 2024

6/10 Okay

やすひろ

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

いとし

Travelled with family
Disliked: Property conditions & facilities
土地勘が無いため、駅の周辺も賑やかではない方向で、少し寂しく感じました。 反対側には飲食店もありましたが、電車に乗って二駅ほど先の西掛川まで移動して食事を取りました。
Stayed 1 night in Nov 2023

8/10 Good

Yosiyuki

Business traveller
Stayed 1 night in Oct 2023

6/10 Okay

けんご

コスパヨシ
Stayed 1 night in Jun 2023

8/10 Good

???

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Akihiko

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

??

Stayed 1 night in Apr 2023

8/10 Good

Koichi

Stayed 1 night in Apr 2023

8/10 Good

YOSHITAKE

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

JIRO

Stayed 1 night in Dec 2022

10/10 Excellent

kazutoshi

Stayed 1 night in Nov 2022

2/10 Terrible

AKIRA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がカビ臭い！ エアコンの運転音グワングワン、 換気扇の音カタコトカタコト。 タダでも泊まりたくありません。 今まででダントツ ワースト1のホテルです。
Stayed 1 night in Oct 2022

2/10 Terrible

コウイチロウ

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場代が掛かった。
Stayed 1 night in Sep 2022

2/10 Terrible

Masanao

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
部屋が臭くて眠れなかった… エアコン、バスルーム(トイレ)とにかく臭くて、部屋中が清掃されていない公衆トイレの不衛生な臭いで腹が立ちました おまけに無料駐車場スペースに空きがないと だったらコスト的にも他のホテルにするべきでした 次に利用することはないでしょう
Stayed 1 night in Sep 2022

10/10 Excellent

サトシ

Stayed 1 night in Aug 2022

8/10 Good

せいいち

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
接客がとても丁寧でした。
Stayed 1 night in Aug 2022

8/10 Good

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Shu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

MASAKI

Stayed 1 night in Jul 2022

10/10 Excellent

ひろみ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

ナオキ

Business traveller
コンセントが少ない。 自販機が少ない。
Stayed 1 night in Jun 2022

4/10 Poor

Mayumi

Stayed 1 night in May 2022

4/10 Poor

nagao

Stayed 1 night in May 2022

8/10 Good

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

OGURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

MASAHIRO

Stayed 1 night in Apr 2022

8/10 Good

KAZUMI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

KOYA

Stayed 1 night in Mar 2022

6/10 Okay

hiroshi

Business traveller
Disliked: Room comfort
Stayed 1 night in Mar 2022

8/10 Good

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
受付の人が、前はおじさんだったが、女性になっていた。 少し明るくなったような
Stayed 1 night in Feb 2022

4/10 Poor

Akira, Nishi Tokyo

Disliked: Staff & service, amenities, property conditions & facilities
施設は古く設備も必要最低限といった感じ。係員があまり親切ではなかった。
Stayed 1 night in Jan 2022

6/10 Okay

ゆうこ

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
施設は古いが清潔。 無料駐車場が満車で近隣の有料駐車場を利用したことが残念だった。 朝食は質素で残念だった。
Stayed 1 night in Dec 2021

8/10 Good

Kousuke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から近く夜飲みに行くのに便利でした♪
Stayed 1 night in Oct 2021

6/10 Okay

AYUMI

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
一回泊まればいいかな…
トイレにあるゴミが捨ててなかった… 前の人のゴミが入っててとても不快でした。 掃除のおばちゃんの愛想もないし、挨拶もない。残念ですね。
Stayed 1 night in Nov 2021

6/10 Okay

芳

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

????

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

KIYOSUMI

Business traveller
Disliked: Cleanliness, staff & service, room comfort
きをつけなはれや！
Hotel.comで予約しました。当日チェックインの時に車のナンバーを記入する時に駐車場は予約制と言われました。予約の時にはそんな情報入れるところは無かったので、注意が必要です。アメニティが室内に無くフロントの近くにありましたが、その説明がなかった。 室内に部屋着が無いのでコレも注意。 トイレの排水の音がかなり大きい。 シャワートイレが使えない。 朝食を600円で注文しましたがシャボかった。 プレートのたまごが不味く、食べている途中で 食欲が無くなりパンを残した。
Stayed 1 night in Nov 2021