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Protea Hotel by Marriott Kampala

4.0 star property
Escape to an oasis of luxury and convenience in Kampala's bustling business district.

Choose dates to view prices

Experience the upscale charm of Protea Hotel by Marriott Kampala, nestled in the business district. Enjoy a stroll through the garden, relax with dry cleaning/laundry services, or unwind at the bar. With a 24-hour business center and free in-room WiFi, you'll stay connected and productive.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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includes taxes & fees
5 Jun - 6 Jun
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 16 per person
  • Airport shuttle fee: USD 56 per person (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Protea Hotel by Marriott Kampala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protea Hotel by Marriott Kampala?

Self-parking is free at this property.

What time is check-in at Protea Hotel by Marriott Kampala?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Protea Hotel by Marriott Kampala?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Protea Hotel by Marriott Kampala provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 56 per person applies.

Where is Protea Hotel by Marriott Kampala located?

Located in Kololo, this hotel is within a 15-minute walk of Uganda Golf Course and The Acacia Mall. British High Commission and Kisementi are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 42 out of 121 reviews
Rating 8 - Good. 52 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 5 out of 121 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff were Amazing. Very welcoming and helpful with navigating Kampala. Will visit again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Staff was very professional and courteous. Room was pristine and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very clean property with a great restaurant and bar.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value

The service at the hotel was excellent. Probably offers the best value in Kampala for location and condition. The staff were all really brilliant and breakfast was perfect. Would definitely stay here again.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, room comfort

Very good hotel

A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

francis

Liked: Amenities
Disliked: Staff & service
When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip

Comfortable but very loud music from surrounding bars/clubs.
Stayed 1 night in May 2022
Verified

4/10 Poor

Warren

Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Stayed 3 nights in Mar 2022
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service

Nice hotel, central location

Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Stayed 6 nights in Mar 2022
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect location for business as it was close to our venue Rooms are large and spacious
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Clance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were both excellent
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Ravi

Liked: Property conditions & facilities, room comfort

Work trip

Clean and comfortable. Amazing staff. Very convenient location
Stayed 3 nights in Nov 2021
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service
Nice location in very green area. Bit noisy with construction site next door.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Jayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Protea good but...Protea Vs. Golf hotel

Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Stayed 7 nights in Jul 2021
Verified

6/10 Okay

Dana

Liked: Room comfort

Decent, but consider somewhere else.

The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Stayed 5 nights in May 2021
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place, Amazing staff!

Wonderful.
Stayed 6 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzeldi

Güzeldi
Stayed 2 nights in Feb 2021