4/10 Buruk
Rohan
Bepergian bersama keluarga dan anak
29 Des 2025
Disukai: Kebersihan
Tidak Disukai: Fasilitas
We stayed in Room 519 (Beach Villa with Swirl Pool). Unfortunately, the experience didn’t live up to our previous visit.
The swirl pool was under heavy shade, making the water very cold and unusable — especially in December. There is no heating function, so we never used it. Last year, we stayed in an overwater villa, and the swirl pool was in direct sunlight, making it enjoyable even at night.
Food quality was disappointing this time. Breakfast and lunch options were repetitive, and on several occasions the chicken was undercooked and vegetables were not properly prepared. Some dishes also seemed off. The only positive was that desserts changed daily, which was nice.
For an all-inclusive resort, the beverage offering was very limited. Many cocktails, mocktails, iced coffees, and even hot chocolate were frequently out of stock at both pools.
Entertainment was also limited. Activities like go-karting and jet skis were excluded, despite being marketed as part of the resort experience.
Overall, this stay did not match our previous experience or the expectations of a premium all-inclusive resort.
Rohan
Menginap 8 malam pada bulan Desember 2025
