All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 270 out of 739 reviews" "
10 - Excellent
270
Rating 8 - Good. 263 out of 739 reviews" "
8 - Good
263
Rating 6 - Okay. 96 out of 739 reviews" "
6 - Okay
96
Rating 4 - Poor. 62 out of 739 reviews" "
4 - Poor
62
Rating 2 - Terrible. 48 out of 739 reviews" "
2 - Terrible
48
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Robert
Travelled with family
17 May 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The biggest problem was that for a room with 3 people in it we had only two sets of towels and also the tiolet would not flush properly.
I booked the room for the price but I am sorry I did. To find the hotel we had to look at a picture online because there was no sign outside. Once we entered the hotel there was a pervasive smell of marijuana smoke throughout. In my room the lamps at the bedside were very worn and one was torn. Even though the sheets and bathroom were clean, I would never stay here again.
It was a very dated property. Nothing had been updated recently. Our room smelled funny. Our shower was small and old. Our bathroom was tiny. Toilet was super tiny. Could barely turn around in the bathroom. Bed was small and uncomfortable. Ac unit went from 58 to 70 so I was up all night turning it up and then down. We had a pull out couch and the mattress looked barely two inches thick. I felt bad that my 7 year old had to sleep on it. And he didn’t sleep well at all. No bedding for it and when I asked for it they seemed puzzled. Couch had a broken piece and other wood pieces continued to fall off of it. Tv was super small. Breakfast looked promising until we started to eat the food and it was all cold. Then hot oatmeal was an option but no microwave. So we asked to use the one in the back and then we couldn’t consume it anyways because the only bowls they had for us to use were styrofoam and it melted into the oatmeal. Just a sad sad hotel for the price. Extremely disappointed.
Jill
Stayed 1 night in Apr 2024
6/10 Okay
Bonnie
Travelled with family
13 Apr 2024
Liked: Cleanliness, staff & service
Ok
Bonnie
Stayed 1 night in Apr 2024
8/10 Good
Sara
Travelled with family
11 Apr 2024
Stayed late overnight. It was clean, quiet and breakfast was good.
They are not pet friendly and they will not even let a service dog in or on there property i drove 8hrs with 2 kids under 10, wife and service dog and i checked website which said pet friendly and called and they said yes you can bring a service dog to get up there on site and get told no pets once so ever and to get off there property with that dog just to drive around for another hour to find a hotel to stay at they are very rude, lying, bad language, can barley speak American English, and very disrespectful people dont stay there but it is smoke friendly also by the smell and they let some females that came in get 2 rooms free on the house for a week if that tells you any thing about that place
Stayed one night on a long trip. Check-in was super easy. The Receptionist was friendly, efficient and helpful. The room was clean and quiet, and the bed was comfortable. Breakfast was a little more than a Continental one - included eggs and sausage. Would definitely stay there again.
Marion
Stayed 1 night in Feb 2024
Response from David on 7 Feb 2024
Thank you for taking the time to leave us this review. We are so pleased to hear that you enjoyed your stay with us. We look forward to seeing you again.
Thank you for leaving us a review. We would like to know what caused you to rate us so low. We use this information to improve our hotel. Thanks again.
The smell of heavy cleaner or febreeze gave us asthma. There wasnt a bathtub stopper. No reason to spray ferbreeze that heavy. Unless trying to hide another smell. Loud music played at night from another room.
John
Stayed 1 night in Dec 2023
Response from David on 1 Jan 2024
Thank you for leaving a review. I apologize for the over spray. I will speak with the Housekeeping Team about not using too much cleaner and room freshener. In the future, please let us know and we can move you to another room that would be more comfortable. Thanks again and we hope you will give us another try in the future.
Thank you for taking the time to leave us a review. We are pleased that you had a comfortable stay. I will let the Team know of your great comment. Thanks again and we hope to see you again the next time you are in our area.
10/10 Excellent
Cheryl
26 Dec 2023
Cheryl
Stayed 3 nights in Dec 2023
Response from David on 1 Jan 2024
Thank you taking the time to leave us a review. We are so pleased that you had a comfortable stay. We hope to see you again the next time you are in our area.
Good price. Clean room. Nice bed. Good breakfast. We will stop there again when travelling through. I recommend it.
Jean
Stayed 1 night in Dec 2023
4/10 Poor
Richard
11 Dec 2023
Disliked: Property conditions & facilities
Biggest issue was the wifi which was down our entire 3 day stay
Richard
Stayed 3 nights in Dec 2023
6/10 Okay
Bruce
Travelled with family
9 Dec 2023
Liked: Cleanliness, staff & service, amenities
The bed was terrible and the vent fan in the bathroom growled horrible.
Bruce
Stayed 2 nights in Dec 2023
2/10 Terrible
kenneth, Delta
8 Dec 2023
kenneth
Stayed 1 night in Dec 2023
Response from David on 1 Jan 2024
Thank you for your review. I would like to know why you rated us so low. You did not leave any comments in your review. I ask so we may improve on any of the issues you may have encountered. Thanks again.
Upon arrival, the front desk worker was being brought food and he ignored the fact that i was at the desk. He wasn't pleasant or friendly. Put the paper down to sign it when i asked a question he was rude. Told me whete the elevator was, which i didn't see him piint to. I asked "where?" And he was snarky.
I inquired about places to eat in the area and he was dismissive.
I get that we all have lives outside of work etc. But the hotel chain isn't giving away a room for free - even if it was, the purpose of a front desk person goes beyond handing out a room key. Their job is to liaise with guests and be a welcome to visitors.
I drove 10 hours and would have appreciated a cordial welcome and a polite interaction. He didn't share the breakfast thats supposed to be offered in the morning...
Overall bad experience.
The room hasn't been vacuumed for sure since at least the last guest.
There was a bobbypin on the floor beside the bed, dust bunnies along the floor where thefan is, the bathroom doorframe has 'red stuff' smeared along the door.
They need proper cleaners and someone to check it over.
Sheryl
Stayed 1 night in Nov 2023
Response from David on 24 Nov 2023
Thank you for taking the time to leave us a review. I apologize that you had a less than favorable experience during your stay. I will speak to our Team to ensure this does not happen again. I will also speak to our Housekeeping Team to correct any issues. I can assure you that this is an isolated incident. Thanks again and we hope you will give us another try in the future.
Very good breakfast, clean room, comfortable beds, easily accessible, very small elevator, but it was in good working condition. Staff were very polite and helpful, especially the lady preparing breakfast when I asked about tree nut allergens! Great Hotel and great experience staying there!
Angela
Stayed 2 nights in Nov 2023
Response from David on 24 Nov 2023
Thank you for taking the time to leave us a review. We appreciate all feedback as it lets us know how we are doing. We hope to see you again the next time you are in our area.