"Staff and customer service were amazing. There is nothing they can do about the people hanging around. We saw people coming in through a gate in the back area right next to where we would have been staying. That, along with people sitting on the stairwells, made us a bit uncomfortable. We were traveling with children, if it was just us two adults it would have been okay. We were able to get a refund and that was an easy process. Other than that, the property was maintained, clean surroundings, convenient location, great pricing. I would definitely stay if we had no children with us."