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Everything Was Perfect, Specially the staff is too Cooperative, Liaquat And Zahid At Welcome, Muzamil from Cleaning Staff And All Over The Staff Was Too Cooperative
We would like to recognize these people for their remarkable service and gesture, Fauzia and Mansoor from Housekeeping, Jahanzeb, Raees, DC from dinning, Shiza from front desk, she's been very helpful. Waseem and Kamraan from management team
My experience was terrible. Front desk staff was very bully and uncooperative. When ordered some items to refill for tea, it never delivered. I also asked for the iron but took 30 minutes so i have to leave without iron my shirt. When I complained to the front desk. They mentioned, it takes 20 minutes for any request to full fill with was not true as i waited 30 minutes. Terrible staff and bully
The service from reception to porters all staff is excellent. Excellent buffet for morning breakfast. Amazing open air feel. Plenty of choice to eat. The swimming pool is kept clean and the spa is very popular too.
Nothing was good.....My room has noise all the time from upper level due to construction.....Ceiling has drippping stains due to condesation....AC was improper...there was a bug crawling on my pillow I showed the video of the bug crawlding on my pillow to one of the managers named Fauzia
The washroom, AC system and room service is excellent. but the walls and ceiling needs some works. it has spots on it as shown in pictures. which is health hazards, Room 220.
Call the evening manager to come and look but he never showed up.
Visiting this hotel is the worst ever experience i ever had, the most annoying thing was the noice coming from other rooms and corridors, i had a door in between two rooms and someone tried to broke in while i was sleeping, there is no concept of privacy and most importantly it looks so overpriced compared to services they are providing.