Best Western Plus Hotel Kassel City

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At Best Western Plus Hotel Kassel City, you can look forward to dry cleaning/laundry services, a fireplace in reception and a gym. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a business centre and babysitting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

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About the area

Located in Mitte, a neighbourhood in Kassel, Best Western Plus Hotel Kassel City is in a shopping district and near a train station. Martinskirche Kassel and Druselturm are local landmarks, and the area's natural beauty can be seen at Münden Nature Park and Bürgipark. Museum of Natural History and Astronomy and Physics Exhibition at the Orangerie are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Kassel travel guide
Map
Spohrstrasse 4, Kassel, HE, 34117

What's nearby

  • A canal flanked by trees leading to a classical building.
    Karlsaue Park
    9 min walk - 0.8 km
  • Town Hall Kassel
    6 min walk - 0.5 km
  • University of Kassel
    8 min walk - 0.7 km
  • Documenta-Halle
    10 min walk - 0.9 km
  • GRIMMWELT Kassel
    14 min walk - 1.2 km

Getting around

  • Kassel (KWQ-Kassel Train Station)
    7 min walk
  • Rathaus-Fünffensterstraße Tram Stop
    9 min walk
  • Kassel (KSF-Calden)
    24 min drive

Restaurants

  • Tchibo
    5 min walk
  • Immergrün
    2 min walk
  • CITY Pizza&Kebaphaus
    4 min walk
  • Schwälmer Brotladen
    4 min walk
  • Königskeller
    3 min walk

About this property

Best Western Plus Hotel Kassel City

  • Upscale hotel located in Mitte
  • Consider a stay at Best Western Plus Hotel Kassel City and take advantage of dry cleaning/laundry services, a fireplace in reception and a gym. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and babysitting.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
    • A lift, a 24-hour front desk and luggage storage
    • Concierge services, ATM/banking services and multilingual staff
  • Room features
  • All 128 individually decorated rooms boast thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities such as free WiFi and safes.
  • Extra amenities include:
    • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch TVs with premium channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Frequently asked questions

Does Best Western Plus Hotel Kassel City have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Plus Hotel Kassel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Hotel Kassel City?

Self-parking is available for EUR 15 per night.

What time is check-in at Best Western Plus Hotel Kassel City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Hotel Kassel City?

Checkout is at noon.

Where is Best Western Plus Hotel Kassel City located?

Located in Mitte, this hotel is within a 10-minute walk of Druselturm, Fridericianum and Martinskirche Kassel. Caricatura Museum Kassel and Town Hall Kassel are also within 10 minutes. Rathaus-Fünffensterstraße Tram Stop is 9 minutes by foot and Kassel (KWQ-Kassel Train Station) is 7 minutes.

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Reviews

Best Western Plus Hotel Kassel City Reviews

8.2

Very good

8.8

Cleanliness

8.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 103 out of 309 reviews
Rating 8 - Good. 137 out of 309 reviews
Rating 6 - Okay. 47 out of 309 reviews
Rating 4 - Poor. 16 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut gelegen. Öffentliche Verkehrsmittel, Einkaufen und Sehenswürdigkeiten Fußnah zu erreichen. Das Frühstück super Auswahl und Qualität. Die Mitarbeiter sind sehr Freundlich und Hilfsbereit. Ein Urlaub an dem es nicjts zu meckern gab. Nach Corona gerne wieder zu den Wasserspielen.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kassel tur

Pænt og rent
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zu Hause ist es am Schönsten

"Coronafrühstück" (kein Buffet) für 18 € p.P. ; Dankend abgelehnt, Matratze durchgelegen - zwei Tage Rückenschmerzen, da mir ein Wirbel rausgesprungen ist. Enttäuschend. Tiefgaragenstellplatz für 13 €
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Older rooms but good for the price

The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für eine Übernachtung während eines geschäftlichen Aufenthalts benötigt, gutes Bett, ordentliche Dusche, geräumiges Zimmer.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Haare im Bad, schlechte Hotelmanagerin

An sich ein schönes Hotel aber der Service bei begründeten Reklamationen ist grottenschlecht!!! Haben im Bad überall verteilt schwarze lange Haare gehabt, haben an der Rezeption Bescheid gegeben. Housekeeping Dame war da, das Problem auch bestätigt, nur wurde das Problem bis zu unserer Abreise nicht behoben!!! Beim Checkout nochmal darauf hingewiesen und ein Gespräch gesucht mit der Hotelmanagerin (Frau Knieling) Frech teilt diese uns mit das Problem wurde behoben um dann im nächsten Satz zu sagen "Sie wisse nicht ob es endgültig behoben wurde". Mehrmals wiederholte Sie diesen Satz ohne zu merken das Sie sich selbst verrät. Irgendwann ist mir und meinem Geschäftspartner der Kragen geplatzt und wir sind ohne eine Entschuldigung bzw. Entschädigung wutentbrannt aus dem Hotel. Tut mir leid das die anderen Gäste in der Lobby unseren lautstarken Streit mitgekriegt haben aber euer Beschwerdemanagement ist mit dieser Hotelmanagerin eine einzige Katastrophe, die ich bisher in keinem anderen Hotel so in der Form erlebt habe und es sei angemerkt, ich habe ca. 35-40 Hotelbuchungen pro Jahr.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 5 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt Mitten in der Innenstadt. Es ist gut von der Bahn zu erreichen. Die Zimmer sind groß und sauber, die Mitarbeiter sind sehr freundlich. Ich kann das Hotel nur empfehlen.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, sauber ,bequem. Würde ich jederzeit wieder buchen.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Everything was fine, very good location. The room was clean and the staff nice. I didn't have the breakfast so I can't say anything about it. No complaints.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Sehr zentral. Keine Haltemöglichkeit zum entladen am Eingang.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Lage ganz gut für meine Zwecke. Leider ist die Einrichtung etwas aus der Zeit gefallen und wirkt bisweilen altbacken.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung stimmt!

Gute Lage
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lage war sehr gut. Alle sehr freundlich. Das späte Auschecken fand ich auch selbst freundlich.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat uns sehr gut gefallen. Alles war wie angegeben. Vor allem die zentrale Lage in Kassel hat überzeugt. Einiziger Kritikpunkt war das Fitnessstudio im selben Gebäude, dass mitten in der Nacht die Musikanlage so laut aufgedreht hat, dass ich im Zimmer mitsingen konnte. Das ist natürlich nicht wünschenswert, wenn man mit Baby verreist.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vänlig och tillmötesgående personal/ bra rum - tråkigt läge och avsaknaden av frukostmatsal och restaurang inne på hotellet drar ner betyget liksom en miljö med mycket stekos i frukostmatsalen- ligger i ett närliggande köpcentra.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Ok hotell i Kassel

Lite slitet intryck, men trevlig och bra service.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Das zimmer war geräumig, die betten gut. allerdings war keine duschkabine vorhanden, so dass man in der wanne duschen musste, was schlichtweg für meinen mann als körperbehindeter unmöglich war. auf den ersten Blick war das zimmer zwar gereinigt, aber es lagen gut sichtbar auf dem fußboden papierverpackungen.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Exceloebt
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Geen airconditioning terwijl die wel stond vermeld op de website. Ook de normale luchtcirculatie deed het niet. Geen pretje op een warme zomerdag. Het was veel te warm in de kamer.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux escapade au Best Western Kassel

Un agréable séjour dans cet Hotel avec des personnels accueillants et à votre écoute, prêt à le renouveler dans l’établissement.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Good but there is no air-conditioning...

여름에 더운데 에어컨이 없어서 불편함. 다른 것들은 괜찮았음.
Stayed 1 night in Jun 2019