Ryokan in Kayseri

"Excellent customer service, breakfast ladies and workers were so kind and helpful, gr8 location, word of advise, could be better if the rooms equipped with side table lamp as lighting wasn't good enough...also if facial tissue box / napkin available in the room..."

"Absolutely amazing "

"Our check in started a bit rocky due to some housekeeping issues and not receiving the same room we had booked online, but after discussing with staff, they went above and beyond to make up for it. This hotel is quite amazing, the staff were very helpful and friendly, and the restaurant and spa were good. You can be as busy as you want to be with all the excursions offered, or as relaxed as you want to be here right at the hotel, we had a mix of both and it was a great experience. I would recommend this hotel and if you can get the Presidential Suite, it is the coolest room we have stayed in for quite some time."

"Amazing property with beautiful patios. Definitely recommend "

"Amazing. We had an incredible family stay with our two kids. Our suite had a perfect view, large patio, and plenty of space. Can’t say enough good things regarding staff- they made our kids feel so welcome, our daughter teared up leaving today because she says she will miss everyone. They coordinated our balloon ride, and excursions, and provided excellent hospitality. "

"Excellent hotel and services "

"The hotel was amazing wonderful view the sultan suite , staff super friendly. "

"Very kind team, beautiful view from the roof, good room, good breakfast. Thanks a lot! Happy to recommend this hotel."

"Staying at this hotel was truly a once-in-a-lifetime experience. Our cave suite was stunning: spacious, beautifully decorated, and full of charm. Waking up to a view of hot air balloons rising over the valleys was absolutely magical. The breakfast spread was generous and delicious, with local specialties and freshly baked goods enjoyed on a terrace with panoramic views."