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"The staff was very helpful and friendly. The room was clean, and I was thrilled to find an actual functioning bathtub. I stayed only one night; I wish it could have been longer."

"The room wasn’t the cleanest. I pulled back the sheets and found a lot of long black hair. The bureau draws didn’t close. There was no remote in the room. The window sill was very dusty. The room had a musty smell to it. Breakfast was not great. Even though the food was on warmers it was still cold. The staff didn’t refill the food when it was low. There was no tea. The gentleman at the front desk on Saturday and Sunday was super nice. I don’t see myself staying here again. "

"The first room I was assigned wasn’t clean, as in it just got overlooked by housekeeping. Nothing offensive or gross. Front desk reassigned me quickly and apologized. Mistakes are unavoidable, we are human; great staff response and great stay otherwise."

"The hotel was very dated, the room looked like it was from 1970 “ yes I’m old enough to remember 1970) the rug was bunched up in a tripping hazard in many places in the center of the room. The bedspread had pools in it and looked like it’s been worn out for 10 years the couch I wouldn’t even sit on.. I would expect to see this room at a red roof in and not where I paid $200 with tax and all included. During checkout couldn’t even tell the front desk personnel because she was talking to her girlfriend on the phone the entire time and never asked me a single question.. Very disappointed . I would absolutely never stay there again"

"Too many noises inside the room doesn't let u sleep"

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"We only stayed one night but the place is very run down. Probably why it was so cheap. The beds creak when you move. The door to the bathroom in our room didn’t close all the way or lock. The staff was friendly enough and we didn’t have any issues while there. "