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"the room is quite good."

"The staff was outstanding. All of the helpful and friendly. Special recognition to Roxana, Sheryl and Celina from the breakfast/ restaurante section "

"Good sized room in a good location. Only one elevator was working which resulted in some lengthy delays getting to and from the upper levels. More than once during my two week stay I was left with 2 hand towels and no bath towel. Otherwise the stay was great. There's free travel on the Mannheim public transport included it you join their rewards program."

"Very helpful staff"

"Conformtable beds and pillows"

"Air cond doesn't cool the room, the shower plug hole drains water very slowly, room was very small and bed was too soft. "

"I don’t like that the rooms aren’t cleaned daily. There was no refill of the mini bar the second day. "

"Wonderful staff!! Nice hotel. Rooms were very hot. Needed to open the windows. Nice location. "

"This is a family run, first class hotel. The staff are efficient and friendly. The guest rooms we had were just first rate. A suite is really a suite. You cannot buy or manufacture old world European charm and hospitality. At this property these qualities are 4 generations in the making. This hotel never disappoints. The restaurant is just beautiful, with cuisine to match"