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Reviews of Hotel 1-2-3 Kokura

2.5 out of 5
Hotel 1-2-3 Kokura
1-1 Furusenbamachi, Kokurakita-ku, Kitakyushu, Fukuoka-ken

Reviews

7.4

Good

Rating 10 - Excellent. 61 out of 315 reviews" "
Rating 8 - Good. 134 out of 315 reviews" "
Rating 6 - Okay. 93 out of 315 reviews" "
Rating 4 - Poor. 17 out of 315 reviews" "
Rating 2 - Terrible. 10 out of 315 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Karen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They need to update their facility, or renovate.
Stayed 1 night in May 2024

10/10 Excellent

Shiena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They promptly attended to my nonsmoking room request. Will book again.
Stayed 3 nights in Mar 2024
Response from 長谷川 on 19 May 2024
Thank you very much for using our hotel.We will continue to do our best to satisfy our customers.If you come to Kitakyushu again, please make a reservation at our hotel.

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff at check in were not very friendly, nor helpful. The building is under construction and it would have been very helpful for me to know that. I would have booked a different property. We've stayed at other Toyoko Inns and the room is pretty standard.
Stayed 2 nights in Oct 2023
Response from 長谷川 on 21 Oct 2023
Thank you very much for using our hotel.We will strive to improve as soon as possible based on the evaluations we receive from our customers.If you come to Kitakyushu again, please use our hotel.

8/10 Good

Hyeon Cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was nice stay. Room is clean. Front is polite. Breakfast was good, but they finished food supply before 9 o'clock so that you cannot eat fully when you go there 08:50.
Stayed 2 nights in Sep 2023
Response from 長谷川 on 21 Sep 2023
Thank you very much for using our hotel.We are very humbled by your comments regarding the breakfast and service.We will continue to do our best to satisfy our customers.If you come to Kitakyushu again, please make a reservation at our hotel.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Not so good..
unlike other cities in Japan, The city Gokura is dirty. The hotel is also very old, and the smell is quite bad. Maybe because of the smoking rooms,floors near. Lobby is at 2nd fl, which is also a odd structure. I would say this is a 3500yen hotel.
Stayed 1 night in Feb 2021

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any Port in a Storm?
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and comfortable. Great location. Kokura is small town, walkable everywhere.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Yumi, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, liked pillow selection, big bathroom, very comfortable stay. Guest chairs were a nice touch, too. Good for families. Convenient to public transport - monorail stop to Kokura station right outside front door.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, 10 minutes walk from train station and to Kokura castle. The free breakfast is good. It exceeds our expectation.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Yuk Lin Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay. very reasonable price. good for univeristy or high school studnet travel
Stayed 1 night in Aug 2018

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Happy
This hotel is near train station. Things to do are all nearby. Walking distance to Kokuka Castle and shopping center. Many restaurants are nearby. Small room but tidy. Would stay again.
Stayed 3 nights in Jul 2018

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay
Nice breakfast and the location just across monorail station is superb!
Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Very old hotel with NO onsite parking
Hotel is very old and front desk closes at midnight. Breakfast is like other business hotels in Japan. There is cheaper overnight self parking than what the front desk recommends. Family Mart right below. No ice machine.
Stayed 1 night in Jun 2018

6/10 Okay

Shiao Ying

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beside the monorail station
An outdated hotel as expected and the ground floor entrance is a smoking area. Rooms are clean. It is opposite to Tanga Market and walking distance to Kokura Station and shopping outlets. .

8/10 Good

Daphne, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Right next to Tanga station which is 2 stops away from the main Kokura station. Nice breakfast with a cosy feel

8/10 Good

Chi Pan Benny, Hong kong

Liked: Staff & service
The staff are nice. The breakfast is awesome especially the curry rice!

4/10 Poor

Tai fung, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
old and small
The room is old with some machine noise. Its good for man and budget.

6/10 Okay

Glen, Canada

Liked: Cleanliness
10-15minute walk to JR Train Stain. Simple and Clean.

8/10 Good

NORMAN YINFAI

Liked: Staff & service

6/10 Okay

Mathew

Disliked: Property conditions & facilities
After initial mess up with the room type we had booked I would say this hotel is about average as far as cheap hotels go, dindgy and dirty with outdated decor. Breakfast was reasonable quality. Quite noisy.

2/10 Terrible

Sunhyeong

Disliked: Cleanliness, property conditions & facilities
국내 모텔보다 청결도나 시설이 안 좋음
Stayed 1 night in May 2024

8/10 Good

Kimiko

Liked: Cleanliness, staff & service, amenities
医療センター通院のために宿泊しましたが、すぐ近くで、とても 助かりました。
Stayed 1 night in May 2024

6/10 Okay

Miki

Disliked: Cleanliness
朝食も付いて、お得感があった。 スタッフの対応も親切で感じが良かった。 アクセスも良く、使いやすい。
Stayed 1 night in May 2024

6/10 Okay

??

Business traveller
とても交通の便が良いです。
Stayed 1 night in May 2024

2/10 Terrible

NATSUKO

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
古すぎるし汚なすぎる。 改装しないんですか？ あれで7000円も取るのはおかしい
Stayed 1 night in May 2024

10/10 Excellent

タカノリ

Stayed 2 nights in May 2024

10/10 Excellent

??

Liked: Amenities
よかった
Stayed 1 night in May 2024

10/10 Excellent

たかのり

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

かずみ

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

マサヒコ

Travelled with partner
Liked: Cleanliness, staff & service
ホテルが古いので、リフォームをされたらよいと感じました
Stayed 1 night in Apr 2024

8/10 Good

ノブジ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
モノレールにすぐに乗れるのもgoodです。
Stayed 1 night in Apr 2024

6/10 Okay

????

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
結構、年季の入ったホテルです。 価格は安いですが、枕が３種類から選べますし、貸出し物品も充実。朝食（軽食）バイキングも無料でついてますし、コスパは良いと思います。 １階にはファミマもあり、モノレール駅前で便利ですし、ＪＲ小倉駅まで徒歩１０分ぐらいです。
Stayed 1 night in Apr 2024

8/10 Good

???

Stayed 1 night in Apr 2024

8/10 Good

?(Hara)

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物が古いが、清掃や備品の配置、食堂のティシュの配置場所など、かなり細かい所に目配りして配置しているように思える。 姿勢は、かなりグットです。
Stayed 1 night in Mar 2024

8/10 Good

よしみ

Stayed 1 night in Mar 2024

8/10 Good

Tomoyuki

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

ヨシロウ

Travelled with family
Disliked: Staff & service, property conditions & facilities
古くてサービスも最低限度だが、料金が安いのでコスパは悪くない。
Stayed 2 nights in Mar 2024
Response from 長谷川 on 19 May 2024
この度は当ホテルをご利用頂きまして、誠にありがとうございます。お客様から頂いたご意見をもとに、いち早く改善に努めて参ります。またのご利用をお待ちしております。

2/10 Terrible

コウジ

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Iwao, Saitama-city Sakura-ward

Disliked: Cleanliness, property conditions & facilities
ちょっとカビ臭い。コーヒーサービスが欲しい。
Stayed 2 nights in Mar 2024

6/10 Okay

????

Travelled with family
Disliked: Property conditions & facilities
ドアと部屋のドレッサー？の足元の家具の傷が気になった。ちょっと修理したら印象が違うのに。それと朝食会場の天井のシャンデリアが変色している？みたいな古さが気になった。
Stayed 1 night in Mar 2024

10/10 Excellent

かおり

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが遅くなることを連絡していなかったため、お電話いただいていたのに気づいたのは家に帰って来てからでした。本当にすみません。駐車場もコンビニも近くで本当に便利でした。また、小倉に泊まるときは、お願いしたいと思っています。ありがとうございました。
Stayed 1 night in Mar 2024

8/10 Good

ヤスミ

Travelled with family
交通の便が良いので決めましたが歩いても便利でした。部屋は少し暗ぼっさ感はあったがとても安いので又泊まりたいです。
Stayed 2 nights in Mar 2024

8/10 Good

あつこ

Travelled with family
建物は古めですが、立地は非常に良いです。モノレールの駅のすぐ前で、1階にコンビニあります。小倉駅からも歩けます。館内清潔で、スタッフの方も対応良かったです。朝食美味しくいただきました。ひとつだけ、トイレの便座が温かくならないタイプだったので、ヒヤッとしました。それ以外はとても良かったです。小倉に来たらまた泊まります。
Stayed 1 night in Mar 2024

6/10 Okay

Kengo

The monorail station is right in front of the hotel, so transportation is very convenient.
Stayed 2 nights in Mar 2024
Response from 長谷川 on 1 May 2024
Thank you very much for using our hotel.We are very grateful for your feedback regarding our location.We will continue to strive to improve our services so that our customers will be more satisfied.If you come to Kokura again, please make a reservation at our hotel. We'll be waiting for your visit sincerely.

8/10 Good

YUUKI

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024