Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 62 dari 123 ulasan" "
10 - Sangat Bagus
62
Penilaian 8 - Bagus. 37 dari 123 ulasan" "
8 - Bagus
37
Penilaian 6 - Cukup Baik. 16 dari 123 ulasan" "
6 - Cukup Baik
16
Penilaian 4 - Buruk. 4 dari 123 ulasan" "
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 4 dari 123 ulasan" "
2 - Sangat Buruk
4
9,0/10
Kebersihan
8,4/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Hisashi
Bepergian bersama keluarga
19 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Convenient for transport and shopping
Hisashi
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 19 Mei 2024
We're glad to hear that you found our location convenient for transportation and shopping! Providing easy access to transportation and nearby shopping options is important to us, and we're pleased that it enhanced your experience. If you have any other feedback or requests, please feel free to let us know. We appreciate your feedback and hope to welcome you back in the future!
6/10 Cukup Baik
Matthew
17 Mei 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
The check-in process was not smooth and did not receive the information until the day of check-out and was very confusing. There is no front desk and no personnel other than a virtual help desk which is inside the hotel and only accessible if you have a code which they did not provide
Matthew
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 19 Mei 2024
We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will work to improve our communication and check-in procedures to ensure a smoother experience for our guests in the future. We understand the importance of providing clear and timely information, and we regret any confusion or frustration caused. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us. We appreciate your understanding and hope to have the opportunity to welcome you back under better circumstances.
8/10 Bagus
MARINA
Bepergian bersama keluarga dan anak
12 Mei 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 12 Mei 2024
Thank you for your feedback. We appreciate it and will take it into consideration to provide better service in the future. If there are any areas that need improvement, please feel free to let us know. Thank you once again for choosing to stay with us.
8/10 Bagus
しおり
1 Apr 2024
IHクッキングヒーターや食器、カトラリーがあり調理も困らなかった。
しおり
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rakuten STAY 小倉駅前 pada tanggal 2 Apr 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 16 Feb 2024
Thank you for taking the time to provide us with your rating. We're pleased that your overall experience was positive. We hope you will come back to stay with us again in the future.
10/10 Sangat Bagus
SUNJEONG
Bepergian bersama keluarga
13 Feb 2024
Disukai: Kebersihan, kenyamanan kamar
SUNJEONG
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 14 Feb 2024
Thank you very much for your positive review. We're delighted that we met your expectations. Hopefully, we will host you again in the future.
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian bersama keluarga
10 Feb 2024
Disukai: Kebersihan, kenyamanan kamar
Traveler terverifikasi
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 11 Feb 2024
Thank you for the perfect score! We're thrilled to hear that you had such a fantastic experience. If you ever find yourself in need of assistance or have any questions in the future, don't hesitate to reach out. We look forward to welcoming you back for another excellent stay!
10/10 Sangat Bagus
TOMOKO
Bepergian bersama keluarga
2 Jan 2024
Disukai: Kebersihan, kenyamanan kamar
駅からも近く、商店街やスーパーも近くとても便利で快適でした。また利用したいです
TOMOKO
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 5 Jan 2024
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 27 Des 2023
Thank you very much for your review. We are so happy that you had an enjoyable stay with us. We hope to see you again in the future.
10/10 Sangat Bagus
OSANG
Bepergian bersama keluarga
21 Des 2023
Disukai: Kebersihan, kenyamanan kamar
OSANG
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 21 Des 2023
Thank you very much for staying at our hotel. We are happy to know you enjoyed your stay with us. We look forward to seeing you again in the future.
10/10 Sangat Bagus
MIHEE
Bepergian dalam rombongan
11 Des 2023
Disukai: Kebersihan, kenyamanan kamar
MIHEE
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 18 Des 2023
Thank you for the perfect score of 10. We are thrilled to hear that you had such a positive experience during your stay. It would be a pleasure to see you again in the future.
10/10 Sangat Bagus
Hans
Bepergian bersama keluarga
10 Des 2023
Disukai: Fasilitas, kondisi & fasilitas properti
There were ring marks left on the coffee table by a previously used cup. I had to clean the table.
Hans
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 12 Des 2023
Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience caused by the ring marks on the coffee table. This is certainly not the level of cleanliness we strive for. We will ensure that similar oversights are avoided in the future. We hope you will choose to stay with us again.
고쿠라역엣 도보 5분으로
위치가 너무 좋습니다.
무인 호텔이지만 깨끗하게
관리가 잘 되어 있습니다.
가족여행으로 추천합니다.
SUHEON
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 5 Des 2023
Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient, our hotel clean and well-maintained. Hopefully, we will welcome you back in the future.
10/10 Sangat Bagus
jung hee
Bepergian bersama keluarga
4 Des 2023
Disukai: Kebersihan, kenyamanan kamar
jung hee
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 5 Des 2023
Thank you very much for choosing our hotel. We truly appreciate your positive feedback, and we look forward to the pleasure of hosting you again.
10/10 Sangat Bagus
MinSoo
Bepergian bersama keluarga
30 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
무인 호텔이라 혹시라도 문제 발생시 도움을 받기 어려울 수는 있겠으나, 가격대비 시설도 너무 좋고, 방 크기도 정말 넓었고, 위치도 좋았습니다. 저는 아무 문제없이 숙박했는데, 로비에서 뭔가 문제 때문에 호텔측과 통화하는 다른 투숙객들을 여럿 보긴 했네요
MinSoo
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 1 Des 2023
Thank you very much for your review. We're glad to hear that you found the facilities great for the price, the room spacious, and the location convenient. We understand your concern about the unmanned nature of the hotel. We strive to provide clear and detailed information to ensure a smooth stay for our guests. We apologize for any inconvenience that other guests may have experienced, and we'll take your observation into consideration to enhance our services. We hope to welcome you back in the future.
10/10 Sangat Bagus
CHEUK CHERRY
Bepergian bersama keluarga
28 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Walkable to Kokura Station
Self-check in, so make sure you follow instructions sent to pre-register your information and make that process easier
CHEUK CHERRY
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 28 Nov 2023
Thank you very much for staying with us. We're pleased to know that you found our hotel conveniently walkable to Kokura Station. Your mention of the self-check-in process is appreciated. It would be a pleasure to welcome you back in the future.
10/10 Sangat Bagus
SANG JOON
Bepergian bersama keluarga dan anak
28 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
역에서 너무 가깝고 청결하고 넓어서 좋아요.
SANG JOON
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 28 Nov 2023
Thank you for sharing your thoughts with us. We're delighted to hear that you liked our hotel for its proximity to the station, cleanliness, and spaciousness. Hopefully, we will see you again in the future.
10/10 Sangat Bagus
Jennifer
Bepergian bersama keluarga
18 Nov 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rakuten Stay Kokura was clean, modern, and efficient. It was a very comfortable stay, and very convenient for access to the JR station and shopping and dining in the nearby shotengai. Would use a Rakuten Stay again.
Jennifer
Menginap 4 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 19 Nov 2023
I'm glad to hear that you had a positive experience at Rakuten Stay Kokura. Cleanliness, modern amenities, and convenience are essential factors for a comfortable stay, and it sounds like the hotel met your expectations. If you have any more feedback or if there's anything specific you'd like to share about your stay, feel free to let me know.
8/10 Bagus
SUNG MI
18 Nov 2023
SUNG MI
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 19 Nov 2023
Thank you for providing your rating. If there's anything specific you'd like to share about your experience or if you have any questions, feel free to let me know!
10/10 Sangat Bagus
mi
16 Nov 2023
mi
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 17 Nov 2023
Thank you for the perfect score. We are happy to hear that you enjoyed your stay at our hotel. Hopefully, we will see you again in the future.
10/10 Sangat Bagus
SONGHEE
Bepergian bersama keluarga
9 Nov 2023
Disukai: Kebersihan, kenyamanan kamar
매우 만족스러운 숙소
방이 매우 넓고 깨끗합니다. 청결 상태도 좋고, 시설도 만족스럽습니다. 그리고 고쿠라 역에서도 가깝고 찾기도 어렵지 않습니다. 다음에 고쿠라에 방문한다면 다시 예약하고 싶습니다.
SONGHEE
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 9 Nov 2023
Thank you for your positive review. We're delighted to hear that you found the room spacious and clean, and the location convenient. Thank you for your feedback, and we would love to have you back in the future.
8/10 Bagus
TAKASHI
6 Nov 2023
TAKASHI
Menginap 2 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 7 Nov 2023
Thank you for your rating. If you have any specific feedback or if there's anything more I can assist you with, please let me know.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
4 Nov 2023
Disukai: Kebersihan, kenyamanan kamar
Traveler terverifikasi
Menginap 1 malam pada bulan November 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 5 Nov 2023
Thank you for sharing your rating! It seems like you had a positive experience overall, but there might have been some aspects that could be improved. If you have any specific feedback or if there's anything you'd like to share about your experience, please feel free to do so. This can be helpful for both future travelers and the property owner.
4/10 Buruk
hyunseung
Bepergian bersama keluarga
2 Nov 2023
Disukai: Kebersihan, kenyamanan kamar
수건이 부족합니다.
2박3일 3명 가족여행이였는데 체크인시간에 체크인 하는것은 이해 할수 있으나 캐리어 보관함 고장으로 맡길곳도 없고 여행하는데 문제가 있었음. 또한 타올이 첫날에만 제공되는데 2일째는 썼던 수건을 다시 썼음..추가 제공을 해달라고 했지만 더 해주지 않았음.
hyunseung
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 5 Nov 2023
2박3일 3명 가족여행이였는데 체크인시간에 체크인 하는것은 이해 할수 있으나 캐리어 보관함 고장으로 맡길곳도 없고 여행하는데 문제가 있었음. 또한 타올이 첫날에만 제공되는데 2일째는 썼던 수건을 다시 썼음..추가 제공을 해달라고 했지만 더 해주지 않았음.
8/10 Bagus
YUKIKO
Bepergian bersama keluarga
29 Okt 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Although you have to check in via a tablet, it was quite easy after trying a couple times.
Loved the hotel room, very roomy compared to a business hotel.
Easy to get around to find eateries, etc.
Had a nice time!
Stephen
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rakuten kokura pada tanggal 25 Okt 2023
Thank you very much for your review of our hotel. We're pleased to hear that you enjoyed our hotel room and things around the hotel! We hope to host you again in the future. Rakuten STAY Kokura Station
10/10 Sangat Bagus
YONGJIN
18 Okt 2023
Disukai: Kebersihan, kenyamanan kamar
YONGJIN
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 19 Okt 2023
Thank you very much for choosing our hotel. We are delighted to know you enjoyed your stay with us. We look forward to hosting you again in the future.
8/10 Bagus
Jack
13 Okt 2023
Jack
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 15 Okt 2023
Thank you for your rating. We're pleased to hear that you had a good experience. If you have any specific feedback or suggestions to help make your next stay even better, please don't hesitate to share. Your insights can be valuable for both future travelers and the hotel. We hope to have the opportunity to host you again, and your next stay will be a 10 out of 10.
10/10 Sangat Bagus
Young Hwan
10 Okt 2023
Young Hwan
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 11 Okt 2023
Thank you for sharing your experience with us. We are pleased to receive your high rating. Hopefully, we will welcome you back in the future.
10/10 Sangat Bagus
YUNJUNG
5 Okt 2023
YUNJUNG
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 6 Okt 2023
Thank you so much for your perfect score and kind rating. We're happy to know that you had a fantastic experience during your stay with us. It would be a pleasure to host you again in the future.
10/10 Sangat Bagus
keun hwi
2 Okt 2023
keun hwi
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 3 Okt 2023
Thank you very much for staying at our hotel. We are thrilled to see that you rated your experience a 10 out of 10. We look forward to seeing you again in the future.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
1 Okt 2023
Disukai: Kebersihan, kenyamanan kamar
Traveler terverifikasi
Menginap 2 malam pada bulan April 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 1 Okt 2023
Thank you for sharing your rating! It seems like you had a fairly good experience with your stay. If you have any specific feedback or comments about your experience that you'd like to share, please feel free to let me know. Your insights can be helpful for other travelers and for the property itself.
2/10 Sangat Buruk
eunyoung
29 Sep 2023
eunyoung
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 1 Okt 2023
Thank you for providing your feedback, although it seems like you had a less than satisfactory experience with your stay. If you'd like to share more details or specific concerns about your experience, I'd be happy to try and assist or address them. Your input can be valuable in improving the quality of accommodations for future travelers.
2/10 Sangat Buruk
YUGON
23 Sep 2023
YUGON
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rakuten STAY Kokura Station pada tanggal 24 Sep 2023
I'm sorry to hear that your experience was rated as a 2 out of 10. If you have any specific feedback or concerns you'd like to share, please feel free to let me know. Your feedback can help address any issues and improve future experiences.
6/10 Cukup Baik
みき
Bepergian bersama keluarga dan anak
22 Sep 2023
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
前宿泊者のペットボトルがソファ横にありました
清掃をちゃんとしてあるのか不安です
みき
Menginap 1 malam pada bulan September 2023
Tanggapan dari Rakuten STAY 小倉駅前 pada tanggal 24 Sep 2023