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"Very good location, friendly staff. "

"Excellent Customer Service "

"Everything was great except finding a hair on my towels. This was taken care of instantly. location is remote but i preffered this. Staff are friendly"

"Clean, convenient, good amenities and friendly staff. Nice breakfast too!"

"Stayed at the Parkroyal Collection in a Club Room. The room was excellent and serviced to a high standard. The Club facilities were good and offered a selection of food in the evening and at breakfast. Choice of complimentary drinks was good. The staff went above and beyond. Thanks to Kapil, Jessica, Shirell, Henry. Jon. Nicky. Kushal and Summit for their attentive service. Thanks also to the staff in the Botanist Bar for the great service. I would recommend."

"The room was spacious, spotless, and beautifully maintained, with stunning views of the Petronas Twin Towers. The staff were exceptional—warm, attentive, and always ready to help, making the stay feel welcoming from check-in to check-out. The amenities were top-notch, especially the pool and fitness center, which offered both comfort and incredible city views. The location is unbeatable, with easy access to shopping, dining, and major attractions. Overall, a luxurious and relaxing stay that perfectly blends comfort, service, and convenience. Highly recommended for both business and leisure travelers."

"Great service"

"A receptionist at the front desk was so kind. He generously offered me free upgrade. A view from my room was amazing with twin tower just in front of , nothing in the way!!! He also allowed me not paying deposit since i only had a debit card. I’m so grateful all for that. The room is clean and spacious with comfy bed"

"I stayed at this hotel for four nights and had a very pleasant experience overall. I’ve stayed here before and continue to appreciate the consistent standards across the brand, which is one of the reasons I keep coming back. The room was very clean and comfortable, with an excellent bed that made for great nights of sleep. The bathroom and shower were spotless, and everything felt well maintained. The hotel’s in-room technology, controlled via an iPad, is a nice concept and generally worked well, although there were a couple of minor technical hiccups during the stay. The staff was responsive and addressed any issues promptly, which I appreciated. Breakfast was very good, with a nice selection and everything I needed to start the day. Overall, this was a comfortable and enjoyable stay, and I would happily choose this hotel again on a future visit."