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Reviews of Hotel Wonderful Klang

2.5 out of 5
Hotel Wonderful Klang
B3, Lorong Batu Nilam 3F, Bandar Bukit Tinggi, Klang, Selangor

Reviews

6.8
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 6 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Eddie, Singapore

Liked: Staff & service
No access through passenger lift as faulty for couple of months i suppose. Stay at third floor got to climb by stairs.
Stayed 1 night in Jan 2020
Response from Daniel on 5 Feb 2020
Dear Valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and hope to see you again in near future. Thank You, Sincerely, Hotel Wonderful

6/10 Okay

Jo, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They need to change the mattress
The check in was quick and non-fuss, they sent up the extra pillow that I requested pretty quick, asked for a non-smoking room, but there was an ashtray in the room. The mattress was in a sad and despair state. The bed linens were in the same state. Got the room on top of the car garage, there was car engine noise throughout the whole night. You can imagine a horrible night sleep. The room is quite clean, but the bathroom floor was wet when we checked in. I have stayed in better place for this price range in another hotel in Klang.
Response from Daniel on 28 Dec 2016
Thank you for your comment. Please noted that our management are very value on comment. We will take necessary action to improve on this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience at Hotel Wonderful... Very comfortable stay with helpful, pleasant staff
Response from Daniel on 19 Nov 2015
Dear Value Customer, We value on our comment. Feel free to stay with us again.

6/10 Okay

kavinesh

Response from General Manager on 28 Dec 2016
Please noted that our management are very value on your comment. Please share with us your stay experience. We will take necessary action to improve on it.

8/10 Good

FAUZIAH, Kluang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room very clean, good service and good location
Response from General Manager on 28 Dec 2016
Thank you for your comment. We looking forward to see you again.

6/10 Okay

Sau Kin

6/10 Okay

Sau Kin

6/10 Okay

Sau Kin

6/10 Okay

Sau Kin

Response from General Manager on 13 Mar 2017
Thank for the 3 star.