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Kobe Portopia Hotel

4.5 star property
Luxury hotel with 9 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Kobe Portopia Hotel

Lobby
Lobby
Exterior
Buffet
Indoor pool, seasonal outdoor pool

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking available
The current price is Rp1.195.568
Rp1.512.394 total
25 Aug - 26 Aug
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About the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046

What's nearby

  • Kobe International Exhibition Hall - 2 min walk - 0.2 km
  • Port of Kobe - 15 min walk - 1.3 km
  • Kobe Animal Kingdom - 18 min walk - 1.5 km
  • Meriken Park - 5 min drive - 4.3 km
  • Kobe Tower - 5 min drive - 4.6 km

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Osaka (KIX-Kansai Intl.) - 71 min drive

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

Luxury hotel near Port of Kobe
Located close to Kobe Animal Kingdom and Meriken Park, Kobe Portopia Hotel provides a corner/local shop, shopping on-site and 2 coffee shops/cafes. Indulge in a body scrub, a facial and aromatherapy at Luana, the on-site spa. At the 9 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up and an outdoor tennis court
  • Self-parking (surcharge), an electric car charging station and luggage storage
  • Tour/ticket information, a gift shop and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 737 rooms have comforts such as air conditioning, in addition to thoughtful touches such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 30-inch TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,200 to 3,700 for adults and JPY 1,100 to 1,900 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Restaurants on site

  • Kobe Tamura
  • Shukei En
  • Sushiman
  • Tajima

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 36 meeting rooms
  • Business centre
  • Conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift

More

  • 31 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 to 3700 for adults and JPY 1100 to 1900 for children
  • Self-parking fee: JPY 1000 per night
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

This property does not have any lifts
The seasonal pool will be open from 11 July to 07 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Frequently asked questions

Does Kobe Portopia Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Kobe Portopia Hotel?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Kobe Portopia Hotel on 25 Aug 2025 start from Rp1.195.568, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kobe Portopia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kobe Portopia Hotel?

Self-parking is available for JPY 1000 per night.

What time is check-in at Kobe Portopia Hotel?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours, for a fee.

What time is check-out at Kobe Portopia Hotel?

Checkout is at 11:00 AM.

Where is Kobe Portopia Hotel located?

Located in Chuo Ward, this luxury hotel is within 1 mi (2 km) of Port of Kobe and Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 3 mi (5 km). Shiminhiroba Station is only a 2-minute walk and Minatojima Station is 7 minutes.

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Kobe Portopia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1012 reviews
Rating 8 - Good. 283 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 14 out of 1012 reviews
Rating 2 - Terrible. 19 out of 1012 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leszek

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, excellent room service
Stayed 5 nights in Jun 2025

10/10 Excellent

Jack

Liked: Amenities
Very good hotel I like
Stayed 14 nights in Apr 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The hotel is very close to the cruise terminal.
Stayed 1 night in May 2025

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities and service
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Bedroom was nice and spacious, It’s a good distance from anywhere but there is a free shuttle bus. The hotel is enormous and linked to a conference centre. The open air swimming pool charges its hotel guests to use it. I found the hotel quite impersonal which is understandable due to its size. Overall it’s OK but I wouldn’t book to stay there again.
Stayed 7 nights in Jul 2025

10/10 Excellent

chi wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent view, clean, new and service
Stayed 4 nights in Apr 2025

10/10 Excellent

Pradipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ippei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent overall!
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free shuttle bus service

Hotel is not located inside the city, and no shops nearby, but offers free shuttle bus between two major stations and the hotel which is very convenient. The hotel decor and bathroom are dated but is overall is clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ibrahim Ismail Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually, I wasn’t expecting running into an almost 5 star hotel for that kind of price I had to pay for - what a value!!!! I was truly taken having been in the hospitality industry my entire life, this was incredible.
Stayed 3 nights in Mar 2025

8/10 Good

Karunesh

Liked: Cleanliness, staff & service, property conditions & facilities
No other restaurants around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful visit at the Portopia Hotel. My room had all of the toiletries I needed plus a set of pajamas and slippers. When I ordered room service, the staff came to my room to take my order. I would definitely recommend this hotel as an American visiting Japan. However, it is on Port Island so I had to tax in Kobe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tsz Tin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

8/10 Good

Nga Wun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service great
Stayed 2 nights in Dec 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay although it's an old hotel

Quite an old hotel but all other things are good. If you don't drive, it can be a distance to other places although it is directly linked to a subway station. Friendly staff and overall, I'll stay again for the competitive price it is offering..
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Wonderful breakfast buffet

Great breakfast buffet on 30th floor Comfy beds and great views . Excellent rate, Sink drains very slowly . Partial shower glass doors created some wet floors.
Stayed 1 night in Jan 2025

2/10 Terrible

Thanh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was impressive when you walk in. It definitely has a 5 stars feel till you get to your room. It looks dated, everything feel like it has not been updated since the 70s. The shower curtain has so many loose treads and room smell of cigarettes in a non smoking room. The staffs were amazing though, they went beyond their duty to try to find a more suitable room for us. Shout out to the entire front desk staff especially Rana and the night manager( sorry didn't catch his name.). That was 1 of the reason we didn't leave. Further more, the fee only for your room. Access to the pool is extra and expensive, no ice machine, no laundry room. I failed to understand why smoking still allow in any hotel room. The smell will eventually get into all room!
Stayed 4 nights in Jul 2025

10/10 Excellent

MASATAKA

Liked: Property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are spacious,quiet, with very comfortable beds. The service is outstanding as well. The only draw back is there are limited restaurants on Port Island, but they run a shuttle every 20mins for free to Sannomiya station - so really not an isssue. There is a nice convience store at the hotel for drinks, snacks, prepackaged meals, and toiletries. The shuttle also takes you to Shin-Kobe, which is a huge help. They also have a designated bus stop in front of Shin-Kobe, so take advantage of that for the ride to the hotel. I will definitely stay here again in the future.
Stayed 4 nights in Feb 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a functional stay if you have a conference nearby, as my partner did. The property is very spacious but has its years. The room is huge and adequately equipped. The breakfast buffet has a variety and offers a great view of Kobe. The only two thing we did not totally love, is the distance from town, although the shuttle service is great; and also the noisy kids running around breakfast. Otherwise, it's great and convenient.
Stayed 2 nights in Feb 2025

8/10 Good

YAM MING GARY

Liked: Cleanliness, staff & service, amenities
The room is too hot, even I turn off the heater.
Stayed 4 nights in Dec 2024

8/10 Good

Sammy K

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and breakfast in the area.

Couple of policies that shocked me a bit were filling in "again" a form asking for passport number and nationality while our passports were copied and the information were right there. They asked for credit card recording even room charges has been thru' hotels.com and when I questions they didn't explain well for sure in English and there is not even mini-bar in room. Other than that their 30th floor breakast location was stunningly good and varieties were great. Generally, staffs were polite and nice. Shuttle bus arrangements between both busiest Kobe stations were great and convenient thru' out the day. However, not much to explore in the area, except IKEA ... :-)
Stayed 1 night in Nov 2024

10/10 Excellent

SAYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お世話になりました また泊まり行きたいです，ありがとうございました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
当日予約でしたが良くしていただきました。朝食が美味しかったです。
Stayed 1 night in Jul 2025