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Reviews of shell villa apartel resort

3 out of 5
shell villa apartel resort
Ngerbechedesau, Hokkons Business Compound, Koror

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorenz

Liked: Cleanliness, amenities, property conditions & facilities
Great service! Property manager was very communicative and helped arrange local tours and transportation.
Stayed 6 nights in Mar 2024
Response from Jacky on 16 May 2024
Dear: Lorenz Thank you ！ it's our honner to serve you ,Sincerely look forward to your visit again!

8/10 Good

Rickie

Travelled with group
Liked: Cleanliness
The rooms were wonderful. Great beds, gorgeous baths, and comfortable common areas. The main building with the restaurant and bar is still in the process of being refurbished from the Hurricane in 2021 but the staff adapted and delivers breakfast to the individual cabins. The WiFi was great but the cable TV is still under repair.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
Lovely rooms and friendly and very helpfull staff
Stayed 1 night in Oct 2023
Response from Jacky on 3 Nov 2023
Thank you ! Hope to see you again!

6/10 Okay

Sandra, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! Clean facility.
Stayed at Shell Villa for a week in NOV 2017. Appreciated having a kitchen, however, no microwave and the living/kitchen is shared with two other rooms. Three units in one villa! Be aware there may be other guests in your shared space. Nice sitting garden area outside the front door. The AC is turned off when your gone so the unit is always hot when you return. I think it uses more power to cool down the rooms upon return then to simply crank up the temp a bit to use less power. But the great staff made up for inconveniences. A huge thank you to Ms. Rose, Ms. Nelda, Ms. Jeralyn and security guard, Mr. Steve and others that go beyond to ensure your stay is a good one.
Stayed 7 nights in Nov 2017
Response from Candy on 23 Nov 2017
Thank you very much for your valuable advice. We will improve and provide more satisfactory services to more customers.

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
キッチン付きで冷蔵庫もあった点が特に気に入りました！ スタッフもフレンドリーで話しやすいし親身になってくれたので楽しい旅になりました。
Stayed 10 nights in Mar 2024
Response from Jacky on 16 May 2024
Dear: Sir thank you for stay at Shell villa, It's our honner to serve you again,Hope you are wonderful and pleasant everyday!

10/10 Excellent

Michinobu

Liked: Cleanliness, amenities, property conditions & facilities
ホテルのスタッフは、信じられないくらい親切でした。 街中から少し距離がありますが、ホテルのスタッフが街まで送迎をしてくれるため、不便さは感じませんでした。 朝食も美味しく、大満足です。 ありがとうございました！

10/10 Excellent

AKIHISA

Liked: Cleanliness, property conditions & facilities
very kind service
Stayed 4 nights in Jan 2024