Hotel Keluarga di Kovalam

"The staff was truly exceptional, and the hospitality was top-notch. However, the building and food did not quite match the premium rates they charge. Based on the overall experience, I would rate it closer to a 4-star property. That said, the outdoor ambiance and lush greenery are among the finest I’ve seen, which adds a lot of charm — but still not enough to justify a full 5-star rating."

"We were very disappointed with many things... firstly the hotel needs to work on its maintenance part. The bathroom showers were broken n tap nozzles were too tight n clogged pores... could not take shower the first day. Then we complained they repaired it. The staff was sooo undertrained and raw.. And i feel they should atleast be aware of the hotel little basic know how... whm we were asking the staff about the property.. they gave us a blank look.. seemed very clueless The lady staff...

"Had a wonderful 1 night stay in gokulam grand in kovalam. Staff were very kind and welcoming. Service was fantastic. Our room was very clean and well maintained. My only criticism is that the activity room could be maintained better. Only the table tennis, foosball and pool table were somewhat usable. The tv didn't work, no proper board games and AC didnt work either. "

"Average"

"If you want the sound of breaking waves 200 metres away, a spacious room, a big balcony (this time with a view of the bay and beach); a two minute walk to the sand and the sea and the lovely Kovalam beach; coconut trees all around and lots of local people enjoying the happy life, this is for you. It’s a very Kerala hotel, dark wood, space and carved wood. Friendly staff. It coups do with a bit of modernisation, but what you need will work. It’s very personal. I hade been there a year before...

"Excellent staff . I would stay again."