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Reviews of Angel Plaza Apartments

4 out of 5
Angel Plaza Apartments
Ul. Zwierzyniecka 24, Kraków, Lesser Poland

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 46 reviews" "
Rating 8 - Good. 23 out of 46 reviews" "
Rating 6 - Okay. 8 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Property could be better taken care of, also clean little more in details. Better bedding and pillows will be nice too, not enough pillows for all beds. Nice end easy access to old town was appreciated.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
The location is great and the security on the front desk is reassuring. The apartment has a good layout and items. It was good to met by someone. However, we quickly found that the air conditioning or heating did not work and that taps were plumbed incorrectly, with hot being cold and cold being hot in 2/3 taps. The towel heater did not work when plugged in. We contacted via the number given and were advised to plug it in, which we had. We were told there was no heating because it was summer. No explanation concerning the air conditioning. On the Sunday afternoon we heard what we thought was repetitive drilling, it turned out to be an extractor fan in the kitchen. We called and after a few conversations a lady came out who was very helpful and apologetic. We had to stress that as it was electrical we were concerned that it may cause a fire. She turned it off at the trip switch, which also left us with one light and a lamp. She also turned back on the switch for the air conditioning. We set the air conditioning as it was so warm, but on our return to the apartment found it had raised its own temperature, showing us that it was faulty. I wish we had been warned about the building work outside. We have videoed the noise and look as it was our view and had had to have the door shut to espcape noise and open to cool down. Thus meaning we did not make a huge use often apartment as it was not a comfortable stay.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Location was excellent and the apartment was very clean and well maintained
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to the square and easy to find. Very nice complex and great rooms, we had every facility and amenity in the room we needed and la gioia, our rental provider were great with communicating. They even let us keep the room for a few hours to save carrying our bags around before our flight home. Would highly recommend!
Stayed 3 nights in Dec 2018

8/10 Good

Mahmoud, Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was ok except parking. I parked firstly in front of the building but I got a ticket. After I parked in the building underground but I had to pay 50Zlt per day.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We never received the email with check in procedures, so when we got there our check in took way longer then planned. After that thought the apartment was a good fit for our needs.
Stayed 2 nights in Sep 2018

8/10 Good

jay, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One bed enough spacious apartment with comfort
Near old city,shops nearby,coceirge 24/7 on duty. We relocated Into this apartment and were delighted.
Stayed 2 nights in Aug 2018

6/10 Okay

IAN

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting name, Angel.
Angel Apartments are certainly well located and mere minutes from Old Town. Access into building is really good and attendant is always there. The apartment 103 itself is modern with fine furniture and very spacious for a couple. Beautiful bathroom and living/kitchen room area. But.............the apartment was to be air conditioned and it was not. More to the point it was turned off and the girl attending the place did not want to turn it on. We got the fan on but not the AC. Temps outside around 30 degrees. As well, the bedroom had problems. The curtains failed to keep out the sun and by 6:00 am the room was full of light. Curtains too sheer and also not attached st top. Care for the apartment needed. We did find it otherwise quite good and would stay again. Clarify about AC though. Check bedroom curtains.
Stayed 7 nights in Jul 2017

8/10 Good

Azra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angel Apartments in Krakow
Only issue was waiting over an hour to get the key, but the staff at reception was very friendly and made passing the time easier, however since we had indicated what time we would be there, would have appreciated a more prompt service. Thanks for an amazing apartment and convenient location!
Stayed 2 nights in Jun 2017

6/10 Okay

aitch, wales

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
nice hotel,shame about LaGioia who own the room
nice hotel, good location. were given a different room to the one booked.found the room not suitable for our needs (it had a mezanine floor with steep steps to the bedroom). paid by debit card and was charged an extra 4%!

8/10 Good

Meghan, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
We stayed in a two bedroom room which was very nice in terms of having our own space. The bathrooms were large and the kitchen looked very nice (we didn't really use it). They worked with us in providing transportation to and from the airport and the vehicle was very nice and spacious as well. It was very obvious that the rooms had been used with furniture looking a bit dirty and there was actually a giant suitcase that had been left in one of our rooms, but overall it wasn't a bad experience.

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, good location
Our agent Agata was very nice and helpful. Security guards at the front desk a bit less as they dont speak much English. Our check-in wasnt the best as we arrived at 9.30 AM and were promised checkin at 1 instead of 2. Couldnt get access to the room before 2.45-3 which was a great hassle for us having kids and seniors. We could have toured a bit instead of waiting in the lobby for 2hrs. Check in aside, our stay was pleasant and we would highly recommend the place.

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mark, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good with a few minor difficulties
Overall it was a good experience. The attendant replied promptly and satisfactorily to emails and they came at the time I had requested to check in. The attendant happily gave me a spare key, unfortunately it was the key that the housekeeper needed to come in. I should have paid attention to the fact that there was not daily housekeeping service. Housekeeping was approximately 10 PLN. I received extra towels promptly but had to pick it up at the front desk. It also lacked a concierge to ask for tourist information since it was a room in a condo. I ended up seeking info at a hotel next door. It's in a great location, not too loud at night but walking distance to all the main attractions. The kitchen was great though like most hotels with kitchenettes, you never know what you're going to get in terms of items in the cupboards. I appreciated the washing machine in the room but there wasn't a dryer (this should be changed on the hotel info on the Hotels.com website. There was a large drying rack for clothes though. The price was a little too steep to pay for a kitchenette and a washing machine but I don't have any regrets.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pretty good stay
Everything was great except for: the dishwasher had dirty dishes in it. So when we went to eat a meal that we brought back, we didn't have any clean ones. Plus, I assume that it was because they sat there for quite some time, they didn't come completely clean after the first wash. In addition, the WiFi kept flaking out on me.

10/10 Excellent

MR S J, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good alternative to an hotel
Angel Plaza Apartments are self contained flats. Ours has a bedroom, sitting room with kitchen, bathroom, walk-in closet and balcony. It was massive. If you don't mind not having the apartment serviced every day it is a great alternative to a conventional hotel. These apartments are just outside Krakow's Old Town within easy walking distance of the main square and castle. Some English language channels on the television would have been nice but watching TV was not the point of the trip.

10/10 Excellent

Christine -Kiwi, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment near Kraków old town square
Lovely apartment. Clean and spacious. Girls weekend with 5 of us together but there was lots of room. Two bathrooms was a big plus too. Would definitely stay here again. It was only a 5 minute walk to the town square so lots to see and do. Really secure too with 24 hour reception. Would highly recommend.

8/10 Good

aldosei, bahrain

Liked: Cleanliness, room comfort
Disliked: Staff & service
private apartment
Good for money saving

8/10 Good

Pris, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Pretty decent apartment
Good size and location, apartment is within a larger upscale condo , with security and gym facilities . The apartment staff will meet you at the lobby at the arranged timing and show you around the facility. Location is good , 10 mins stroll to main square , and several restaurants nearby. Overall a decent stay .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient apartment near the old town
good large rooms, kitchen and bathroom modern, all storage and equipment you could need.

6/10 Okay

Isak

Disliked: Staff & service
Okej för pengarna
Problem med att checka in, fick ringa supporten då det ej finns reception, blev unket i lägenheten efter en dag, kändes som att ventilationen inte funkade, teven funkade inte heller men det gjorde inte så mycket
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Bra beliggenhet. Romslig leilighet. Stille. Dårlig vasket ved ankomst.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We (five old ladies) like the flat very much. It was clean and nice and it was very good that there is two bathrooms and good beds. Location is excellent, you can walk or use trams. It was not very nice, that there was only one key to the apartment and there is not at all the luggage room. We had the night fly, and we could not leave our bags there. That is why we keep the apartment many hours over the leaving time and it paid us as much as an extra day. Nevertheless we recommended Angel Plaza Apartments and we could come there again.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pochissima biancheria del bagno Appartamento centrale e comunque pulito
Stayed 4 nights in Dec 2018

6/10 Okay

NATHALIE

Disliked: Cleanliness, staff & service
angel plaza aout 2018
La climatisation de la chambre ne fonctionne pas, les couvres lits, les couettes sont sales
Stayed 2 nights in Aug 2018

10/10 Excellent

SOFIA, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice apartments and well located
The apartments are very nice, very near to the main place and attractions of the city. They are luxury and safe. Very comfortable.
Stayed 2 nights in Jul 2018

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient near old town
Perfect location on the edge of the old town- many breakfast restaurants nearby. a rather big 24 hour convenience shop Appartment with all conforts (washing machine- dish washer)2 bathrooms- enough to sleep 8! very clean and very accomodating staff. Wil certainly go back
Stayed 3 nights in Jul 2018

8/10 Good

Jarkko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva paikka lähellä vanhaa kaupunkia
Hyvä hintalaatusuhde kävelymatkan päässä vanhasta kaupungista sekä juna-/linjaautoasemalta. Varustetasoltaan riittävä, toki parisänkynä 140 senttinen sänky, joten ylen määrin ei tilaa leveästi nukkuville. Muutama valo palanut ja vessan lukko ei toiminut, mutta nämä suurimmat puutteet. Muilta osin siisti ja viihtyisä.
Stayed 3 nights in Oct 2017

2/10 Terrible

Gottskalk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy Apartment
When we arrived to the apartment it was simply filthy. The walls were all very dirty, the ceiling was dirty, the furniture were dirty and there were spider webs in many places and the apartment smelled of heavy smoking. It was very clear that there was not much cleaning going on. We called the one who delivered the keys to us and we were told to email the manager which we did. We never got any answer from that manager nor did the manager call us. We left the apartment and had to check in to another place since we had travelled 400 KM to get to Krakow. We had never ever had any experience like this before and we will never recommend these apartments.
Stayed 2 nights in Oct 2017

4/10 Poor

Iben

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
God beliggenhet, dårlig renhold og service
Vi var fire jenter som reiste på tur sammen. Leiligheten var veldig fin men renholdet var forferdelig. Det var støv og skittent rundt om i hele leiligheten. Vi prøvde og kontakte damen som møtte oss første dagen, hun svarte først på meldinger om at det hadde vært rengjøring personale der. Noe vi helt klart så at det ikke hadde vært. Når vi prøvde og ringe henne tok hun ikke telefonen eller svarte på meldinger. Utenom en dårlig opplevelse med service og denne ene enkelt personen var det en fin leilighet med god beliggelse. Jeg ville heller lagt penger i ett hotell med bedre service hvis jeg skulle reist igjen.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Super god beliggenhed. Vi ankom til lejlighed kl. 17.00 og det viste sig at lejligheden ikke var blevet gjort klar, så vi blev nødt til at gå i 1 time. Da vi kom tilbage var der pænt og rent, men det ene badeværelse var ikke blevet gjort klar. Derudover virkede lejligheden noget slidt.
Stayed 5 nights in Jul 2017

10/10 Excellent

marnix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect appartement
Prima app, 24uurs supermarkt, koffiebarretje, pinautomaat voor de deur

10/10 Excellent

Roberto, Suzzara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo appartamento vicino al centro. Problemi al check-in, dove apparentemente non sapevano della nostra prenotazione. Dopo aver contattato il numero di telefono della prenotazione, siamo riusciti ad entrare. Ci e' stato chiesto di pagare in contanti e, dopo aver insistito per pagare con la carta che avevo lasciato in prenotazione con Hotel.com, mi e' stato fatto pagare circa 50 euro in piu' del dovuto. A parte questo incoveniente, l'appartamento e' sicuramente molto adatto per famiglie che vogliono trascorrere alcuni giorni in centro a Cracovia con tutte le comodita' del caso.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lars, Gränna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt man kan begära från ett lägenhetshotell
Allt var bra bortsett från att det saknades tillräckligt många parkeringsplatser i hotellet.

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Solveig, trondheim

Liked: Cleanliness, room comfort
Bildene viser hva man får
To venninner på tur til Krakow. Vi valgte leilighet for å ha god plass til opphold på dagtid. Det var lite utstyr i kjøkkenskapene, og små skjønnhetsfeil kunne man finne flere plasser. Men det var en moderne, fin og godt rengjort leilighet. Beliggenheten i forhold til sentrum/gamlebyen krakow var utmerket. Og det var en egen engelsktalende guide som innkvarterte oss til leiligheta og var tilgjengelig under turen. Kvelden før vi reiste fikk vi epost fra guiden om vi ønsker at de skulle ordrne transport til/fra flyplass for oss.

10/10 Excellent

Heidi, Trondheim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Langweekend i Krakow
Vi var tre stykker som dro på reise til Krakow! Vi er kjempefornøyd med leilighetshotellet, hvor rensligheten var bra og leiligheten romslig og fint innredet! Nerme sentrum, restauranter og opplevelser! Hotellet var værdt hvert øre!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Tiago, Rio de Janeiro, Brazil

Liked: Cleanliness, property conditions & facilities
Apart hotel bem localizado.
O apart hotel é muito bem localizado e possui garagem (verificar o custo com o proprietário depois da reserva). A cozinha é bem equipada e possui uma boa academia de ginastica. Recomedo.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect voor een paar dagen Krakau
Mooi appartement op een A-locatie. Alles op loopafstand.

4/10 Poor

Charlotte, København

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Moderne og smart lejlighed men ringe service
Dejligt ophold