Front of property

Reviews of Korona Guest Rooms

2.5 out of 5
Korona Guest Rooms
UL. KALWARYJSKA 9, Kraków

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 50 reviews" "
Rating 8 - Good. 22 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Pawel

Business traveller
Liked: Cleanliness, staff & service
Basic accommodation
Response from Richard on 25 Mar 2024
Thank you for your visit

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Basic
We only paid for a basic room but was disappointed with state of furniture in room...very 70s. Two towels that had had the best days long gone, one had a hole in it. We had kettle and two glass mugs but no tea/coffee etc, no directions to explain the fire escape routes etc. The room served its purpose for us just to sleep as out all day.
Stayed 4 nights in Sep 2023
Response from Richard on 4 Oct 2023
Sorry, they are guest rooms not 4 stars hotel and price is better and must be clean.

10/10 Excellent

Simon

Stayed 2 nights in Sep 2023
Response from Richard on 4 Oct 2023
Thank you for your visit.

10/10 Excellent

Quinn

Stayed 1 night in Aug 2023
Response from Richard on 17 Aug 2023
thank you for your visit.

6/10 Okay

Yeshaya

Stayed 1 night in Jul 2023
Response from Richard on 12 Jul 2023
Thank you for your visit

8/10 Good

Francesca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and basic. Good staff
Stayed 3 nights in May 2023
Response from Richard on 12 Jul 2023
Thank you for your visit

8/10 Good

Rafal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Ryszard on 15 May 2023
Dziękujemy za wybór naszego obiektu

6/10 Okay

Aldo

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is in a prime location, convenient walk or tram to the city centre. The staff were also very accommodating and helpful! The bedroom was newly refurbished too. This being said, we did find a bed bug in the sheets and also the shower was broken. However, do want to recognize that the bed bug could have come from our bags or clothes! Would recommend this hotel!
Stayed 2 nights in Apr 2023
Response from Ryszard on 25 Apr 2023
Dziękujemy za wyrażenie opinii. Pluskiew nie mamy, staramy się utrzymywać czystość, choć hotel nie jest już nowy.

8/10 Good

Katarzyna

Stayed 2 nights in Sep 2022

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
G
Stayed 2 nights in Sep 2022

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, very clean and very convenient location
Stayed 2 nights in Aug 2022
Response from Richard on 5 Sep 2022
Thank you for your visit.

6/10 Okay

Sune

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Cheap but not up to expectations.
Very friendly staff. The place is worn down but functioning. There was no pool, no bar, no restaurent even though it said so in the description. Having a bar outside the hotel, around the corner is NOT the same. The rooms were extremely hot and there's no air conditioning. The traffic noise from the cars and trams is 24/7 so opening the windows does not help getting better sleep. Cheap stay, maybe good for younger travelers in a budget.
Stayed 4 nights in Jul 2022
Response from Richard on 5 Sep 2022
Thank you for your opinion.

8/10 Good

Wen-Yu

Stayed 2 nights in Apr 2022
Response from Ryszard on 24 May 2022
Thank You

8/10 Good

Monah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
It was an old building with no lift, and quite noisy due to other guests. It was fairly clean, but the bed was very soft, I think the mattress was old. It was quite expensive compared to other properties.
Stayed 1 night in Sep 2019

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desastre
Horroroso, nada recomendable. Nada que ver con las imágenes.
Stayed 1 night in Dec 2023
Response from Richard on 12 Dec 2023
Teresa and her friends did not show up at our facility, so she is not entitled to an opinion because she does not know the facility. She was charged the amount because the reservation was non-refundable and is now trying to take revenge. She could have called instead and I would have been happy to reschedule their arrival to another day. Richard - manager.

10/10 Excellent

Christian Kloster

Stayed 1 night in Dec 2023
Response from Richard on 12 Dec 2023
Thank you for your visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Richard on 13 Nov 2023
Thank you for your visit in our hotel.

10/10 Excellent

Norbert, Wendelstein

Travelled with group
Liked: Staff & service
Preis-Leistungs-Verhältnis stimmt. Rezeption ist hilfsbereit und freundlich. Top Lage. Man braucht nur wenige Minuten zum Hauptmarkt.
Stayed 4 nights in Oct 2023
Response from Richard on 13 Nov 2023
Thank you for your visit in our hotel.

8/10 Good

Thomas

Liked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Richard on 10 Oct 2023
Thank you for your visit.

10/10 Excellent

Ibra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience thanks to a very friendly and accomodating staff ! Thank you very much !
Stayed 2 nights in Sep 2023
Response from Richard on 23 Sep 2023
Thank you for your visit !

10/10 Excellent

amar

Liked: Cleanliness, staff & service, property conditions & facilities
Tram is near.25 minutes walk from Old Town.Jamra Syrian Hot Grill is near.Kebab is very good and not expensive.
Stayed 8 nights in Aug 2023
Response from Richard on 1 Sep 2023
Thank you for your visit

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Would do with better isolation due to noise from the streets, other affordable and nice staff.
Stayed 3 nights in Aug 2023
Response from Richard on 30 Aug 2023
Thank you for your visit

6/10 Okay

Jonna Helinä

Travelled with family
Disliked: Amenities, property conditions & facilities
Very noisy outside the hotel and it was hard to sleep with all the busses and electric trains. Beds were uncomfortable and there were no AC inte rooms so it was very hot to sleep. Plusses to the hotel was the water machine where you could get also sparkling water when ever you wanted and the staff were more than happy to give guidance for exploring the city. Overall the hotel was very out-dated but was okay for just 2 nights
Stayed 2 nights in Aug 2023
Response from Richard on 26 Aug 2023
Thank you for your visit

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Richard on 12 Jul 2023
Thank you for your visit

10/10 Excellent

Luca

Stayed 4 nights in Jun 2023
Response from Richard on 16 Jul 2023
Thank you for your visit. See you next time.

8/10 Good

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Preis - Leistung okay . Keine Tägliche Reinigung. Personal total nett. Lage fand ich top.
Stayed 4 nights in May 2023
Response from Richard on 15 May 2023
Thank you for your visit

10/10 Excellent

Daniel

Stayed 3 nights in Mar 2023
Response from Ryszard on 25 Apr 2023
Dziekujemy. Zapraszamy ponownie.

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service courtois et diligent
Stayed 2 nights in Mar 2023
Response from Richard on 31 Mar 2023
Thank you for your visit

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Trevlig personal och bra service. Superbra läge och lätt att ta spårvagn precis utanför. Helt och rent. Bra boende till en billig peng.
Stayed 3 nights in Mar 2023
Response from Richard on 16 Mar 2023
Thank you for your visit

6/10 Okay

Valentina

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotellet var gammelt og slidt, men rent og ordentlig.
Stayed 1 night in Aug 2021
Response from Richard on 1 Sep 2021
Thank you. See you next time. Manager.

8/10 Good

Mateusz

Liked: Staff & service
Stayed 1 night in Jun 2021
Response from Ryszard on 28 Jun 2021
Dziękujemy za wybór naszego obiektu i zapraszamy ponownie. Manager.

8/10 Good

Józef

Liked: Cleanliness, staff & service, room comfort
Hotel Korona - polecam dla odwiedzających Kraków
Dobra lokalizacja, dostępna infrastruktura komunkacyjna miasta, pod ręką usługi i sklepy - również czynne nocą. Cena za pokój do jakości wypada bardzo dobrze. Obok dostępny basen - na razie tylko dla kadry z pwodu Covid-19, ale liczę na lepszy czas po pandemii.
Stayed 1 night in May 2021
Response from Ryszard on 16 May 2021
Dziękujemy. Zapraszamy ponownie. Manager.

10/10 Excellent

Conny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Rent och snyggt.
Enkelt, men rent och bra service, väldigt nära centrum på promenadavstånd.
Stayed 1 night in Jul 2020
Response from Richard on 31 Aug 2020
Thank you. We invite you again. Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2020

8/10 Good

Lis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt i alt et fint sted nemt at komme ind til torv
Stayed 7 nights in Dec 2019
Response from Richard on 19 Dec 2019
Thanks

10/10 Excellent

dukyoun, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 뛰어난 숙소!!
매우 친절하고 접근성도 좋습니다. 앞에 24시간 까르푸가 있어 물건 사기도 용이했습니다
Stayed 3 nights in Oct 2019
Response from Richard on 14 Dec 2019
Thank you, we invite you next time. Manager.

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Czysto spokojnie
Stayed 1 night in Oct 2019
Response from manager on 2 Dec 2019
Dzięki, zapraszamy ponownie

4/10 Poor

Solomon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dålig
Det var inte bra dålig service dålig frukost, dålig rum luktar illa:(
Stayed 3 nights in Oct 2019
Response from manager on 4 Dec 2019
pozdrawiam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Rezeption ist freundlich und hilfsbereit, es wird Englisch gesprochen. Ich war mit meinem Zimmer zufrieden, es gab alles was man brauchte. Schön hätte ich einen kleinen Badvorleger gefunden. Man bekam ein Handtuch, welches für Hände, Körper usw. gleichzeitig gedacht war. Grundsätzlich kein Problem für mich, es wäre dann aber schön gewesen das Handtuch vielleicht alle 2 Tage zu wechseln, da ich es nach dem duschen auch als Vorleger benutzt habe um nicht auszurutschen. Das Bett war bequem, nicht durchgelegen oder ähnliches. Mir persönlich war die Heizung zu heiß, ein Thermostat konnte ich nicht finden, das Fenster zu öffnen war keine Option, da vor dem Hotel eine von Autos und Tram viel befahrene Strasse liegt. Die Rezeption bestätigte, dass die Temperatur leider nicht regulierbar war. Da musste ich also durch :) Als Tipp: geben Sie bei der Buchung an, dass das Zimmer nach hinten raus liegen soll. Die Tramstation liegt direkt vor dem Hotel, in 10 Minuten hat man die Innenstadt erreicht und nach nur einer Station Sehenswürdigkeiten wie z.B. die Schindler Fabrik. Frühstücken kann man wohl, habe ich jedoch nicht genutzt, da rings um das Hotels viele kleine Bäcker sind. FAZIT: Als ich den Preis sah ( bei mir knapp 20€ die Nacht ) dachte ich zuerst ich würde einen Fehler machen, aber wer keinen Luxus so wie ich braucht, wird mehr als zufrieden sein. Die Punkte Handtuch und Heizung sind nicht negativ gemeint, eher als Verbesserungsvorschlag. Klare Weiterempfehlung!
Stayed 5 nights in Oct 2019
Response from manager on 5 Dec 2019
Danke schoen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartier sympa Établissement vieillot mais propre et fonctionnel Petit déjeuner copieux
Stayed 1 night in Aug 2019

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Für einen Kurzaufenthalt sehr geeignet.
Beim Hotel ist das Preis-Leistungsverhältnis absolut in Ordnung. Frühstück kostet 15 Zloty pro Person. Hotel befindet sich ca. 2km vom Hauptplatz entfernt, für Leute die gern laufen kein Problem.
Stayed 1 night in Jul 2019